TARUN SETIA

Experience

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  VCustomer International Pvt. Ltd

  Nov 2008 - Feb 2010

  Technical support engineer

  − Configuration and Troubleshooting of Networking products.− Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.

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  IBM

  Apr 2010 - Sept 2011

  Technical Support Representative

  - Deployed & Maintained Windows/AIX/Linux servers. System administration of inhouse network− Installed system-wide hardware components, confirming interoperation and compatibility with Linux-based software.− Tuned system performance to optimize efficacy of new and existing hardware components.

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  STMicroelectronics

  Oct 2011 - Nov 2015

  Senior System Engineer/Technical Lead UNIX

  − AIX Virtualization using VIO servers and Linux Virtualization using VMWARE.− Collaborated with clients to determine the needs and devise appropriate software and hardware solutions.− Mentor and prepare team members, new employees on Linux and Shell scripting.− Functional and Load testing of Veritas Enterprise Administrator (Symantec Corporation)

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  SAS R&D India Pvt ltd.

  Dec 2015 - Aug 2021

  Lead System Developer

  − Managing all the activities from Customer onboarding Build and Deploy solution Operations (monitoring and support)− Responsible for building and maintaining business partnerships including collaboration around expectations and deliverables for IT technology efforts.− Prioritizes, plans, and tracks development and testing processes.− Manages simultaneous work efforts using methodologies that provide consistent and timely deliveries. Effectively resolve resource and timeline constraints based on business need.− Support the sales opportunities where SAS cloud ready (SAS VIYA) products and services can address required outcomes, primarily associated with Public or Hybrid cloud infrastructure and migration (Microsoft Azure). − Liaise with sales, pre-sales and product management to determine best action to implement solution at customer environment. Show less

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  NCS Group

  Sept 2021 - now

  Offshore Lead - Cloud Ops & IT Infra

  − Managing the CloudOps & DevOps team, responsible for deploying, implementing, testing, and maintaining highly scalable, reliable cloud infrastructure.− Responsible for the creation and management of technical standards and methodologies around areas such as: enterprise, application and/or infrastructure architecture, application and/or integration development (including testing, documentation & deployment), and systems and/or infrastructure automation.− Leading cloud solution and scoping to generate technical solutions, estimates and approaches.− Recognize new business opportunities within existing customers and partners, working with sales teams who capitalize on and close these opportunities.− Develop strategic relationships with stakeholders to understand a customer’s business and develop strategic roadmaps.− Provide cost estimates for risks identified in Risk Register− Planning work efforts using methodologies that provide consistent and timely deliveries. Effectively resolve resource and timeline constraints based on business need.− Prepare and deliver, in partnership with Sales, customer business reviews designed to reinforce customer value in support of growth and renewal conversations.− Coordinating with Developers, and stakeholders to understand and refine application & technical architecture documentation to ensure that products and components work together to meet the objectives and performance goals.− Participate as needed in the development of product documentation, User Manuals, Training Presentations, Exercises, Quick Reference Guides & Other Support Material. Show less

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  NCS Group

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  Associate Director