Kali Redlon

Experience

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  SpartanNash

  Jan 2011 - Jan 2015

  Desk Clerk

  ⦁ Assisted customers and finalized sales⦁ Answered front end phone calls about store inquiries⦁ Executed breaks to front end employees ⦁ Helped with scheduling

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  Gentex Corporation

  Aug 2015 - Jan 2018

  Team Lead

  ⦁ Trained and supervised 6 production associates and oversaw assembly line operations⦁ Responsible for product quality control through correct implementation of process tasks⦁ Ensuring the operational condition of all assembly line equipment through preventative maintenance and care

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  Farmers Insurance

  Jan 2018 - Mar 2019

  Customer Service Advocate

  ⦁ Resolved intermediate policy and account related questions from agents and customers⦁ Conducted policy change requests via Supplier Relationship Management software⦁ Reviewed issues with policies and corresponded with appropriate personnel to resolve issues⦁ Responded to customer inquiries through appropriate mediums including email, fax, and phone

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  Woodhouse Day Spa - Rochester Hills

  May 2019 - Apr 2020

  Licensed Massage Therapist

  ⦁ Performed massages and body treatments following the standard plan of care defined by the establishment ⦁ Educate guests on the benefits of services performed while exceeding sales target goals

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  Healthy Choice Family Chiropractic

  Aug 2020 - now

  Licensed Massage Therapist

  ⦁ Created an individualized massage care plan for each patient based on their needs⦁ Maintained a detailed record for each patient of information related to their massage care plan