Sandra Téllez

Sandra téllez

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location of Sandra TéllezMexico City, Mexico
Followers of Sandra Téllez365 followers
  • Timeline

  • About me

    Delivery Sr Manager | Open Banking | Customer Experience

  • Education

    • Universidad tecnológica de méxico

      2004 - 2008
      Ingenieria en sistemas computacionales
    • Instituto tecnológico autónomo de méxico

      2015 - 2016
      Dirección y desarrollo de negocios
    • Universidad tecmilenio

      2017 - 2019
      Master of business administration - mba finance, general
  • Experience

    • Metlife

      Aug 2008 - Dec 2009
      Project business analyst

      • I worked between Business and technical side as a bridge to gather and translate Business requirements into Functional and Design documents. • Identify risks, issues and problems; Generate documentation and shape them into an easier structure as well as provide mitigation plan.• Point of contact between Business, Project Managers and Software delivery teams for receiving requirements; I gather, analyze and control all requirements from LoBs and communicate and explain that requirements to technical teams in order to get engagement from them and to discuss alternatives and find out solutions to meet business goals.• Generate and Execute Test cases.• Planning, controlling and reporting on implementation of changes. • Builds effective relationships.• Design detailed business solutions.• Get commitment from all involved teams.• Resolve disagreements and conflicts among Involved parties. Show less

    • Hsbc

      Jan 2010 - Aug 2018
      Project manager & agile lead

      • Control and execute IT Projects for Latam Region of Cross Functions (Regulatory. & Compliance) and Retail Banking LoB• Negotiation of Product backlog’s priority and its execution • Generate Timeline and Work Plan • Ensure deliverables for Stakeholders • Manage Business Expectation• Coordinate and follow up of Agile framework adoption among Development and Business’ Teams• Requirement’s management from different Line of Business for a Development Team of 30 members• Coordinate and establish work strategy within IT Heads, Product Owners and Stakeholders Show less

    • Santander tecnología

      Aug 2018 - Apr 2019
      Scrum master

      • Scrum framework implementation• Coaching teams to agile framework and principles• Facilitate Release planning on a quarter basis and work breakdown within Sprints.• Manage impediments to ensure sustainable and continuous delivery products• Track User stories’ development as well as scope changes.• Generation of KPIs regarding to Project and Team’s performance • Provide guidance to the Team to ensure internal processes compliance• Active member of Transformation CoE to enable Business and IT agile maturity within the Digital Factory. Show less

    • Globant

      May 2019 - Nov 2022
      Sr. team agilist

      • Manage Development team’s product backlog • Plan and Communicate Overall Roadmap for Insurance LoB• Manage and Communicate Dependencies, Risks and Constraints• Manage Development team’s Demand • Facilitate Sprint Planning and Review• Support Development Team to keep them focused and motivated• Collaborate within Front, BD and Backends Development Teams to align Features and work plan.• Achieve Key milestones to deliver value to End Users

    • Citibanamex

      Oct 2022 - now
      Delivery sr manager | open banking | customer experience

      Enable Financial Products Delivery through Open Banking platform

  • Licenses & Certifications

    • Kanban system improvement

      Kanban university
      Oct 2021
    • Facilitación efectiva

      Inspirit
      Aug 2020
    • Certified scrum master

      Scrum alliance
      Jul 2018
    • Kanban system design

      Kanban university
      Oct 2021
    • Lean change management

      Lean change management switzerland
      Jan 2020
    • Product manager

      Icagile
      Aug 2022
    • Management 3.0

      Management 3.0
      Sept 2020