Experience

• 

  Mediatel data

  Mar 2024 - now

  Contributing to the design and development of digital customer experiences across multiple platforms.I work at the intersection of user experience, automation, and platform integration, supporting internal teams and client projects with a focus on improving service journeys and operational efficiency.Key areas:• Experience design and optimization• Platform setup and support• Cross-functional collaboration• Digital tools and automation• Process improvement and CX strategy Show less

  • Digital Experience Architect

    Mar 2025 - now

  • Customer Success Associate

    Mar 2024 - Mar 2025