Experience

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  U.s. army

  May 1997 - Aug 2009

  Soldier/nco/officer

  More than 12 years of serving in a wide range of leadership and operational positions with extensive project and program management experience for a variety of business units operating in the United States and abroad. Focused on people, team building and accountability to drive organizational success in fast paced dynamic environments accomplishing measurable results.

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  1st cavalry division, u.s. army

  Aug 2009 - Oct 2011

  Director of operations

  Led a team that coordinated efforts across the enterprise to establish common objectives, set operational priorities and developed metrics that defined success and strategic direction. Provided written status reports to executive leadership on the effectiveness and capabilities of business units.• Identified key risks and applied best practices to emplace controls and address execution challenges associated with business activities.• Organized cross-functional teams in a coordinated training and sustainment program, retraining 800 employees and repairing all capital equipment in 11 months.• Planned the sequencing and scheduling of daily movement for 800 employees via air and ground while maintaining the cadence of operations for 12 separate locations. Show less

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  1st infantry division

  Jan 2013 - Sept 2014

  Director of operations

  Led a team that coordinated day to day operations, implemented policies and established metrics to track organizational success and define strategic objectives. Worked with executive leadership to communicate challenges and provided performance appraisals for achieved objectives and plans to accomplish missed goals. • Initiated collaborative planning efforts between business units reducing training costs by 40%.• Planned training that ensured objectives were met and written risk compliance policies were followed.• Communicated with executive leadership to ensure work efforts were understood and any shortfalls that impacted the business were mitigated. Show less

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  U.s. army office of the program manager - saudi arabian national guard

  Sept 2014 - Oct 2016

  Senior consultant/ project manager

  Senior consultant to the Saudi Arabian Ministry of National Guard. Spearheaded multiple projects in training management, risk management, operations, logistics and maintenance. Partnered with Saudi military leaders to improve processes, coordination and jumpstart initiatives that supported program goals.• Researched identified problem sets and analyzed hard data to provide written recommendations to executive leaders that would improve capabilities and reduce training certification time by almost 60%.• Created a just-in-time logistics and maintenance program that increased the operational readiness rate within their fleet of 108 vehicles from 57% to 98% within 7 months.• Created a knowledge management database on training and equipment that provided data on the effectiveness of the program. This data identified growth areas within the program and risk areas that needed to be addressed. Show less

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  Us army

  Oct 2016 - Oct 2018

  Senior project/ program manager

  Led a staff of 6 employees in a matrixed environment conducting analysis on emerging risks associated with business activities to ensure they were controlled and monitored. Consultant to key stakeholders defining scope and regulatory requirements for the Department of Defense.• Planned the US Army’s support to the 2016 Republican National Convention, Super bowls 51, 52 and the United Nations General Assembly in 2016 and 2017. Coordinated with key stakeholders to define risk and remove any obstacles to the operations.• Produced and managed the $2M FY 16-17 project budgets for 4 teams prepared to respond to any national emergency as well as maintained a spending plan that generated a budget surplus of over $7K.• Prepared briefings and presentations for meetings to include talking points for executive Leaders interacting with elected officials. Show less

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  U.s. army office of the program manager - saudi arabian national guard

  Oct 2018 - Oct 2019

  Deputy program manager

  Provided quality assurance oversight for contracts involving training, modernization, and technical services to the Saudi Arabian National Guard. Provided evaluations of current contracts for equipment, training, software upgrades and program milestones.• Managed vendor relations for the Saudi Arabian National Guard contract worth nearly $100M focused on planning, tracking and delivery of agreed to products in accordance with the scope of work.• Collaborated with multiple business units to research and analyze performance and technical data to provide visibility to senior leaders on the status of the program.• Managed a $35M technical project to upgrade light armored vehicles, leading a cross-functional team of military and defense contractor representatives coordinate, shipping, testing and delivery schedules. Show less

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  Us army

  Oct 2019 - Feb 2022

  Senior project/ program manager

  Led multiple projects in a matrixed environment under the Defense Support to Civil Authority program. Analyzed requirements provided by key stakeholders provided guidance on the process of requesting Department of Defense (DoD) products. Embedded with key external stakeholders consulting on regulatory policies and procedures to ensure federal guidelines and laws were followed.• Planned and coordinated the movement of 86 specialized medical personnel into multiple hospitals, consulted with key stakeholders to streamline the on-boarding processes.• Project manager for Department of Defense support to the 2020 Democratic National Convention. Established planning horizons, assessed requirements, and consulted with partner agencies to provide 130 personnel from all military branches and across the globe, this resulted in a secure threat free convention.• Collaborated with multiple agencies to develop a plan to supply and open a COVID 19 vaccination in 10 days on St. Thomas, staffed with DOD employees vaccinating 250 people per day. Show less

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  Usaa

  Mar 2022 - now

  Senior project manager

  Facilitates and drives the planning, execution, and delivery of complex work efforts intended to accomplish business goals and objectives within prescribed timeframes and budgets. Demonstrated understanding of how activities contribute to the achievement of strategic business goals and operational objectives. Collaborated with key stakeholders, vendors and project/program teams to identify mutually beneficial outcomes for competing priorities and negotiate timelines to ensure objectives are met.Managed the planning, execution, and delivery of complex IT projects to modernize USAA Bank's Anti Money Laundering (AML) transaction monitoring efforts and Bank Secrecy Act (BSA) compliance programs. Collaborated with executives, business stakeholders, and IT development teams to build and initiate Bank process modernization projects. Led IT project development ensuring clear goals, objectives, capabilities, and delivery timelines were established and synchronized with competing efforts.• Financial services delivery experience in multiple project methodologies i.e., Agile, Waterfall• Strong understanding of organizational and process change management• Proven proactive problem solver with strong and versatile communication skills able to build and promote consensus Show less