
Timeline
About me
Senior HR Operations Manager | Employee Benefits, Process Improvement, Training
Education

University of the southwest
-Masters in business and hr mgmt business management and human resourcesIn Process

Penn state university
-Bachelor's degree
Experience

Motorola, inc.
Aug 1992 - Feb 2003Human resources managerDirected team of 17 HR professionals to administer talent mobility services throughout the United States, Canada, Central and South America, and the Caribbean Islands. Assessed internal processes to develop and implement streamlined solutions, serving as critical change agent. Initiated and led HR Shared Services internal billing activities. Planned and managed regional profit-and-loss statement. Oversaw deployment of 2 enterprise HR database solutions for compensation and benefits as well as comprehensive reporting to support talent mobility services. Served on high-profile project teams, devising worldwide HR development strategies, rolling out competency modeling program, and conducting review for Malcolm Baldridge Award application. Implemented standard HR performance metrics for customer satisfaction, fulfillment cycle time, and accuracy rates to help achieve 20% profitability ratio for $4M operation. Launched Motorola talent mobility services throughout Latin America. Researched and selected vendors and managed third-party service provider performance. Developed regional service strategies and offerings. Forecasted talent mobility revenue and managed operating budget. Grew Latin American operations team from 1 associate to 5 over 2-year time frame. Incorporated centralized, shared services HR model to more effectively manage region. End to End Assignment Support for largest Sector of Motorola (250 Moves per Annum) Audit and Tracking of Payroll Records Show less

Affiliated computer systems
Feb 2003 - Oct 2007Human resources director, talent mobilityLead ~40-person team across 17 countries in all aspects of managing and executing domestic and international talent mobility program for largest HR services client. Craft enterprise talent mobility strategy, including service offerings and pricing. Collaborate with client to ascertain business objectives and structure staffing initiative, to include policy review and development, service level agreements, and strategic planning to manage mergers, acquisitions, and divestitures. Cultivate network of premier third-party providers to deliver top-notch talent mobility services worldwide, managing contract negotiations and fulfillment. Plan and manage departmental profit-and-loss, with $5M in annual revenue, $1.5M in profit, and annual operating budget of $3.5M. Achieved organic sales growth of 10% with no increase in expenses; surpassed profitability objectives by at least 10% for 4 consecutive years, delivering 40% profit margin in 2006. Facilitated divestiture of 30K client employees totaling 25% of workforce to new support team Resolved payroll and reimbursement problems for clients with foreign nationals by instituting purchasing card program that also provided 5% rebate on $2M in purchases. Initiated and marketed numerous successful products and services to clientele, including merger, acquisition, and divestiture support services, procurement and expense management services, and electronic approval tool. Implemented succession planning and performance management strategy for department. Honored with President’s Club Award in 2006 and Financial Excellence Award in 2005 for superior customer service and performance delivery. Show less

Flexexecs, llc
Jun 2008 - Jul 2008Human resources consultant• Managed International Assignment Project;o Draft international policyo Designed “Best in Class” Process Flow for international assignment administration identifying roles and responsibilities, and lifecycle timeline.o Created orientation materials inclusive of country specific data, security materials and checklists. o Created and executed in-house tax data collection to reduce cost of third party tax firm.

Relodifference, llc
Feb 2009 - Oct 2010Human resources consultantDesigned policy, orientation materials for expatriates, performance managed vendors including tax provider, designed web tool, drove process change that resulted in over $100K in savings first year on a $2M budget. Improved customer satisfaction and overall perception of the mobility program for the company becoming a partner for the business managers. Collaborated with executive compensation lead in devising cost effective bonus programs. Outlined cost savings measures that lead to $400K in savings of taxes by restructuring timing and execution of the Program. Designed maternity policy and teleworker policy Supported review of payroll procedures in US and China to ensure compliance for tax authorities Designed and Implemented duty of care program for NGO. Redesigned entire mobility program to align with general philosophy of the total rewards program. Implemented change management discipline to shift the organization to be more fiduciarily responsible with the missionaries, using a localizing approach for staff. Show less

Cgi technologies and solutions, inc
Oct 2010 - Nov 2017Human resources manager- global mobility coe, usaAccountable for transformation of the US mobility function as a key talent strategy for the business.Strategic planning and coaching with the business to bring clarity out of complex program for both thecommercial and government sectors.o Designed and implemented mobility policy (Core/Flex)o Created communication materials for all stakeholderso Set strategies for hiring key and critical talent with recruiting for international hireso Educated HR and management on “cost of labor” modeling vs. salary +fringe transfer pricingmodel within the long/short term business goals▪ Lead supplier management process of corporate housing provider in US▪ Designed and implemented integrated mobility web-based tool▪ Lead continuous process improvements focusing on efficiency, effectiveness and positiveclient/customer experience. Lead immigration strategy for US. (Federal and Commercial Sector)▪ Established a US mobility and immigration support team.▪ Responsible for expansion of workforce mobility in the US; 65 assignees to over 400 assignees in2017 and Local Immigration Program of 100 to over 875 Hires in 2017 Show less

Lbmc staffing solutions, llc
Jan 2018 - Apr 2018Senior hr consultantAccountable for the HR role in a local manufacturing company. Redesign of the drug-free workplaceprogram, established exit process, designed Advanced Manufacturing competency model establishing job families and role base job descriptions. Review of compensation structure to support attraction and retention of staff, Day to Day employee relations and workplace safety and compliance reporting.

Sustainable energy start up
Apr 2018 - Jun 2018Director of human resources for start upAccountable for HR design and support model for a Green Technology Start Up that grew to 20 employeeswithin first week of operations. Crafted and implemented HR policy, procedure/process guides, onboardingprogram, employee handbook, workforce management/forecasting methodology, compensation structure,performance management, supplier selection-labor attorney, payroll system, etc.▪ Facilitated payroll administration, benefits selection, employee relations.▪ Executed role descriptions that were categorized and aligned to the IT Department of Laborfamilies. All while infusing the company culture with each area of focus supporting employeemorale and engagement. Show less

Integr8 global hr
Jun 2018 - Feb 2019Hr consultantCreating Integrated HR Solutions for my clients. Emphasizing strategic alignment and measurable value.

Dalton state college
Feb 2019 - Jan 2022Provides direction and oversight of the operations of the human resources department including employee relations, recruitment, benefits, compensation, professional development and learning, HRIS, performance management, and records management. Oversees classification/compensation functions including salary structure and position management, in compliance with federal, state, USG and Dalton State College laws, regulations, policies and procedures. Co-leads recruitment, hiring, performance management, discipline, and termination activities. Oversees benefits administration activities. Design and Implemented Learning and Development Program for institution. Oversees Immigration Services Design and Implement classification and compensation activities. Oversees succession planning and change management activities. Coordinates and implements the college’s Title IX compliance efforts. Ensures compliance with all human resources regulatory requirements, employment laws, Board of Regents and Dalton State College policies, and human resources standards. Develops, proposes, and updates personnel policies and procedures. Serves as strategic business advisor to executive management regarding key organizational and management issues. Provides guidance, direction, and mediation for all personnel issues. Key HR Representative on Strategic PlanningCommittee Key HR Representative on Business Continuity Plan and Communication Show less
Assistant Director Of Human Resources
Feb 2019 - Jan 2022Assistant Director of HR
Feb 2019 - Feb 2021

Georgia highlands college
Feb 2021 - Oct 2021Interim chief human resources officer• Accountable for leading and directing the human resources function for a diverse post- secondary college campus of 6,000 students, 650 Staff and Faculty and 7 direct reports.• Conduct executive coaching to leadership supporting better alignment to the overall strategic plan while remaining focused on employee engagement.• Implement Talent Management and Optimization Strategy across the campus.• Champion for streamlining and automation of operations in the human resources department.• Fiscal Responsibility including departmental budget of $500K.• Evaluated and updated compensation strategies to offer competitive employment packages and attract top-notch talent.• Enhanced organizational structures to promote alignment of components and overall framework. Show less

Celsius
Jan 2022 - nowSenior hr operations manager
Licenses & Certifications

Talent optimization leader
Predictive indexJul 2020
Leadership excellence
Capstone performance solutions, inc.Jun 2020- View certificate

Sheryl sandberg and adam grant on option b: building resilience
LinkedinJul 2018 - View certificate

Giving your elevator pitch
LinkedinJan 2019
Honors & Awards
- Awarded to Tammi WalshPresidents Club ACS Aug 2005 Won Presidents Club Honor for exceeding P&L results, and SLA/KPI's for my client for 6 consecutive quarters.
Volunteer Experience
Volunteer Child Cancer Ward
Issued by Erlanger Health System on Jan 2018
Associated with Tammi WalshPromiseland Lead- Infants
Issued by Willow Creek Community Church on Dec 1999
Associated with Tammi Walsh
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