Experience

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  Westchester enriched sciences magnet

  Jun 2015 - Sept 2017

  Volunteer administrative assistant

  Processed and delivered reports electronically, maintaining 100+ sensitive records weekly through copying, scanning, faxing, and managing all email and mail correspondence.Coordinated meetings to track key milestones, enhancing team collaboration and skill development, resulting in a 30% increase in employee retention within 6 months.

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  European wax center

  May 2021 - Nov 2023

  Customer service specialist

  Managed the front desk, sales transactions, phone calls, emails, and chats with guestsAssisted in administrative tasks such as data entry and document preparationCoordinated reservations, utilized CRM software, and POS systems

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  Moss adams

  Nov 2023 - now

  Administrative assistant

  Manage expense reporting and data entry, ensuring accuracy and timely submission.Coordinate domestic travel logistics, optimizing cost and time efficiency.Process daily reports and handle 100+ confidential records and correspondence.Support senior executives, assisting with employee onboarding/offboarding in collaboration with HR.Monitor and restock inventory to maintain operational efficiency.