Experience

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  Bulkguasare de venezuela

  Mar 1998 - Jul 2009

  Administrative assistant

  This company was a subsidiary of Coeclerici SPA https://www.coeclerici.com/, an Italian mining and trading enterprise. Bulkguasare managed a coal transshipping barge in Maracaibo’s lake, Venezuela. As the assistant to the Operations Manager I was in charge of Vessel expenses proforma, expenses breakdown, follow up of information and legal matters, administrative and operational assistance, handle of vessels information, invoicing, receivable, payable, bank reconciliation, national and international purchase orders and payment follow up, spare parts importation coordination, operation’s daily reports, statistics, petty cash manager, General Services, general office work. For the last 5 years, I was also in charge of writing and translating all the documentation regarding procedures, safety manuals, muster lists, and other aspects of the company’s organizational structure as well as permits regarding Port Captaincy, Labor Ministry, INPSASEL, Environment Ministry, and other legal aspects. Also involved with HR issues such as training planning, social events for workers, and in charge of the company’s “Social Responsibility” activities. Show less

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  Webfindyou

  Nov 2015 - now

  Senior account manager

  • Providing administrative and executive support to the CEO, marketing and billing departments, and supervising and supporting a team of 6-10 people.• Be the client’s primary point of contact, answer and monitor calls and electronic messages.• Building a relationship with the team and external clients and managing expectations.• Speaking with clients regularly on strategy, requests, approvals, data, etc.• Ensure project delivery is met consistently on time and above expected quality in coordination with other departments.• Manage and arrange internal and external in-site and virtual meetings and conferences.• Draft and proofread correspondence, including emails, letters, meeting agendas, and minutes.• Prepare data and reports for various executive-level presentations and communications.• Assisting in the creation of digital marketing and social media strategies.• Coordinate and supervise delivery and management of all SEO, social media accounts, content, and design.• Monitoring and management of paid digital marketing campaign performance, such as Google and Facebook Ads.• Maintain reports, analyze the performance and results of the solutions implemented, and make recommendations.• Review, refine, and proofread content across all marketing channels. • Organize and maintain files and CRM database of clients.• Prepare email and general mailouts to clients or on their behalf.• Report to the Marketing Strategist with key metrics.• Keeping client websites up to date and assisting in quality assurance.• Keeping files and updating CRM.• keeping petty cash, running administrative errands, shopping for supplies, and maintaining inventory.• Assisting in the preparation of operating budget and budgetary controls.• Oversee, review, update, and co-ordinate administrative procedures.• Establish work priorities and ensure procedures are followed.• Assisting in the process of hiring new account managers. • Supervising and training other account managers. Show less