Experience

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  Goodwill industries of upstate/midlands south carolina

  Apr 2009 - Mar 2014

  Trainer/ employment specialist

  Goodwill Industries of Upstate/Midlands South Carolina is a not-for-profit organization offering career services, job training, certifications, and programs that help South Carolinians become independent through employment.Managed 7 training programs with adult students ranging in special needs/ disability or other barriers to employment.Assisted students in job searching, work readiness programs that included resume building, interviewing tips, and aid with paper or online application processes.Developed and wrote program enhancements and procedures for curriculum. Collaborated with nonprofit community organizations for public relations and marketing of training programs. Educated and strengthened ex- offender’s knowledge base and skill set for reintegration back into the workforce in an effort to decrease recidivism. Assisted clients/ Veterans in job searching and providing job leads.Conducted job development and job search activities directed toward positions that were individualized.Provided individualized follow-along supports to assist clients in maintaining employment.Marketed Center's services in the area and worked with local employers to locate job openings.Conducted job fairs each month and regularly scheduled professional development workshops. Evaluated client’s readiness for job referral, classroom training and barriers to employment. Show less

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  Southeastern college

  Jul 2014 - Mar 2015

  Director of student services

  The mission of Southeastern College is to provide quality career education and skill development to aspiring individuals pursuing a career or advancement in their chosen field.Coordinated commencement ceremonies bi-annually.Generated and maintained open communication policies with local groups, professional associations, employing organizations, current students, and alumni to further the development of a professional network to assist students in their job search and professional and career development.Liaised fundraising events with students and alumni members.Created development workshops in the areas of financial management, interviewing, leadership, professionalism; resume writing, time management and study skills. Provided oversight with staff development and training for program coordinators. Supervised program coordinators in effort to increase placement and community activities. Show less

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  Carolina therapeutic services

  Nov 2015 - Mar 2017

  Program director

  Carolina Therapeutic Services incorporate the philosophical and clinical views of the Integrated Care Model, Person-Centered Thinking, System of Care, and Trauma-Focused Cognitive Behavioral Therapy. CTS is able to identify and increase the emotional, cognitive, social, and psychological functioning of clients. Providing guidance, education, and skills to caregivers to become better equipped to assist individuals in their care. Planned, organized, coordinated, and directed day-to-day activities for the Rehabilitative Behavioral Health Services program. Developed public relations and communications strategies to support program goals and increase community awareness.Monitoring and documenting the status of the client’s progress and the effectiveness of the strategies and interventions outlined in the individual plan of care. Generated and presented budget reports to top executives on a monthly and yearly basis or as required. Provided staffing, leadership, and guidance to behavioral aides along with interventions to complete with clients.Educated behavioral aides on techniques and interventions for behavioral modification and psycho-social rehabilitation. Show less

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  Justice works behavioral care

  May 2017 - Nov 2017

  Interim director/ supervisor

  JusticeWorks Behavioral Care (JWBC) offers a full range of behavioral health services to children and families working with South Carolina’s Departments of Social Services, Juvenile Justice, Education, and Mental Health as well as self–referrals.Managed day-to-day operations of the Therapeutic Foster Care program including overseeing the service delivery to youth and families, program development, compliance, projected placement, and licensing goals. Supervised foster care program staff team, including (LCS) Lead Clinical staff, foster parent placement/recruiter, foster parent/child secretaries, etc. Conducted marketing strategies to increase retention and involvement from the community. Oversaw quality assurance for the Therapeutic Foster Care program (client records, personnel records, accreditation compliance, and licensing regulations). Completed monthly and annual statistics in order to have current information regarding program services and reporting requirements. Prepared monthly, quarterly, and annual financial reports.Provided training to foster parents and program staff in order to implement a therapeutic foster care model. Show less

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  Helping hands adult day services

  Dec 2017 - May 2020

  Facilities coordinator/ case manager

  Engaged in proactive outreach through calls, in-person visits, and compelling sales presentations to attract potential participants, drive sales, and secure new business by effectively promoting the company’s services.Independently maintained and updated administrative policies and processes.Maintained up-to-date records for all state, federal and insurance semiannual and annual inspections. Conducted performance reviews and made recommendations for salary adjustments.Advocated for and sought innovative ways to provide necessary support for Veterans; assisted individuals with disabilities to achieve their desired outcomes, and championed their rights.Facilitated new admissions and discharges along with marketing and increasing intakes as well as recruitment efforts.Encouraged and maintained regular contact with the person supported, guardian and acts as the liaison between individual, families, VA, DDSN, CLTC, county, team, etc.Developed a therapeutic environment for participants with Alzheimer and other forms of Dementia.Responsible for managing existing participant relationships and ensuring their satisfaction with the company’s services. Show less

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  Powertofly

  Jun 2021 - Oct 2023

  What I do:Triage and prioritize problems to the appropriate parties and assist in communicating the solution to client/ team.Work closely with Product, Business Systems, and Development teams to understand new and existing features. Analyze and debug issues, deliver results for test execution, defect management and QA techniques. Document support interactions in system for future reference and addition to knowledge base.Keep incident lifecycle and status updated via the bug/ defect tracking tool until closure.Provide technical support to clients and employees in a fast-paced environment. Research, identify, and resolve technical problems from incoming inquiries. Show less PowerToFly's mission is to fast-track economic equality by upskilling and connecting underrepresented talent to roles in highly visible sectors. We are women-led, intersectional, and focus on empowering underrepresented talent across all races, ages, ethnicities, sexual orientations, abilities, veteran statuses, and gender identities.Join us at www.powertofly.com- What I do:Use tools like the PowerToFly database, LinkedIn, Seekout, and similar to find prospects that match the client's target audience.Create and execute content campaigns to engage these prospects and interest them in the target company.Create a great first impression with our candidates, advocate for them and coach them throughout the interview process with our clients.Act as an expert for a talent pool in a specific geographic area by understanding the talent market dynamics and hiring needs for our clients, generating talent pipelines, engaging with potential candidates, and evaluating their fit for open roles.Schedule and coordinate talent/client interviews and advise talent on best practices.Solve problems and produce solutions by collecting and analyzing data, identifying alternatives when circumstances change, and seeking out responsibilities beyond the job.Screen candidates and assess them for technical skills and cultural fit. Show less

  • Technical Support/ Engineering Support

    Nov 2022 - Oct 2023

  • Talent Advocate/ Recruiter

    Jun 2021 - Nov 2022