Experience

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  Airplaza retail holding pvt. ltd ( vishal mega mart)

  May 2008 - Dec 2013

  Operations manager

  • Review of Targets on daily basis and breakup the target at division level at your end.• Make ensure that all the processes related of key management to Showroom opening & closing should be followed correctly. • All Showroom Registers (RGP, NRGP, GATE ENTRY & EXIT, STAFF MANUAL ATTENDANCE, AC & DIESEL LOG BOOK Etc.) to be checked and all problem & discrepancies discussed and clarified to consult person in HO.• Check that all merchandise should be stacked or hanged as per price and style as per gondola capacity.• Inspection of each section and salesman should be done and comments noted in the manager's book. Manager to see customer return desk, head cashier and security in-charge.• Deal with customer related problems including checking the Complaints Register and try to talk with that customer and solve his problem.• Theft Control process implement by all staff• Cash Verification should be done daily basis at store opening and closing time.• Checked all scheme & promotion should be implementing in showroom mostly FMCG scheme.• FMCG Bench Marking to other competitors • Hierarchy of Showroom to be maintained.• Tijori key, store key and all showroom work should be done as per SOP.• Knowledge of SAP (Gate Entry, GRC, GRT, TM, Diesel Consumption, Non-Trading Item Consumption Etc.)• All License Related work handle (Make New & Renewal)• Vendor Payment ( Security, House Keeping, Local Vendor of Repairs & Main tense)• Following & Implementing SOP of the Organization.• HR Issue Handling (New Joining, PF,ESI, Local Law as per Labor Department)• Adhering to Best Retail Standards such as... Staff (grooming, Punctuality) Cash Flow (Cash deposit, Expenses Entry ) Ambiance (Housekeeping, Lighting) Show less

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  Tpg wholesale private limited.

  Mar 2011 - Sept 2013

  Asst. store manager

  • Review of Targets on daily basis and breakup the target at division level at your end.• Make ensure that all the processes related of key management to Showroom opening & closing should be followed correctly. • All Showroom Registers (RGP, NRGP, GATE ENTRY & EXIT, STAFF MANUAL ATTENDANCE, AC & DIESEL LOG BOOK Etc.) to be checked and all problem & discrepancies discussed and clarified to consult person in HO.• Check that all merchandise should be stacked or hanged as per price and style as per gondola capacity.• Inspection of each section and salesman should be done and comments noted in the manager's book. Manager to see customer return desk, head cashier and security in-charge.• Deal with customer related problems including checking the Complaints Register and try to talk with that customer and solve his problem.• Theft Control process implement by all staff• Cash Verification should be done daily basis at store opening and closing time.• Checked all scheme & promotion should be implementing in showroom mostly FMCG scheme.• FMCG Bench Marking to other competitors • Hierarchy of Showroom to be maintained.• Tijori key, store key and all showroom work should be done as per SOP.• Knowledge of SAP (Gate Entry, GRC, GRT, TM, Diesel Consumption, Non-Trading Item Consumption Etc.)• All License Related work handle (Make New & Renewal)• Vendor Payment ( Security, House Keeping, Local Vendor of Repairs & Main tense)• Following & Implementing SOP of the Organization.• HR Issue Handling (New Joining, PF,ESI, Local Law as per Labor Department)• Adhering to Best Retail Standards such as... Show less

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  City bazar fashions & retail pvt. ltd.

  Oct 2013 - now

  Store manager ( retail sector)

  store manager & 42 Men power controlling including me

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  City bazar fashions & retail pvt.ltd.

  Oct 2013 - now

  Store manager

  Achieve the store target, customer satisfaction, staff satisfaction & make good environment