Scott Fontenot, PMP, SAFe 6 Scrum Master (SSM)

Experience

• 

  Amoco Federal Credit Union

  Apr 1991 - Apr 1997

  Worked under Vice President to analyze operating procedures in helping to determine best business practices, coordinating special projects, and responsible for department automation and streamlining. Responsible for interviewing applicants and analyzing applications, credit reports, and financial statements to make decisions of approval or denial on consumer and mortgage loans.

  • Loan Department Coordinator

    Sept 1995 - Apr 1997

  • Loan Officer

    Apr 1991 - Sept 1995
• 

  Guaranty Bank

  Apr 1997 - Aug 1998

  Operations Analyst

  Designed and produced reports, worked on special projects and maintained internal controls.• Designed, implemented, and maintained management reporting of banking operations trends.• Worked closely with the IT department to help design an in-house automated Safe Deposit Box Billing System from the ground up.• Managed the Cash Vault Project, lowering annual expenses and consolidating the number of correspondent banks.• Administered software to track employee productivity, product volumes, expenses, and other key performance indicators. Show less

• 

  Green Tree Mortgage Services, Inc.

  Aug 1998 - May 1999

  Loan Officer

  Originated conventional real estate and home equity loans and performed debt analysis to determine creditworthiness.

• 

  Guaranty Bank

  Oct 1999 - Jan 2009

  Business Systems Analyst

  Performed requirements gathering, analysis, project definition, SIT, UAT coordination, training, implementation, and documentation.• In partnership with American Airlines, led a project to design a checking account product that earns frequent flyer miles based upon account balance.• Managed a project initiative to implement new kiting software which helps identify fraudulent check kiting activity.• Under tight deadlines, Project Manager for over 20 staff members for annual Tax and Year-End Project.• Maintained awareness of and complied with current PMO standards and processes.• Adhered to company change control processes• Analyzed current versus proposed business and information technology processes to make effective recommendations.• Provided third tier support to the business unit as the subject matter expert for various mainframe and distributed applications, as well as the retail bank's SQL database. Show less

• 

  Texas Department of Aging and Disability Services

  Jun 2009 - May 2010

  Business Analyst IV

  Performed project management, accounting/financials system support, business/financial systems analysis, business process review, requirements gathering, SIT and UAT, training, and documentation.• Managed a project to develop an in-house application using Oracle that will automatically reconcile the agency's trial balance to the State Comptroller's trial balance, while also creating a separate front-end user-interface and custom reporting. • Responsible for configuration of system parameters for agency accounting system to meet business and regulatory requirements.• Managed/lead projects (technical and functional) for the agency Accounting Department according to project management guidelines and standards.• Provided and verify data/information using appropriate tools, answered inquiries, and addressed issues.• Provided first tier support of the agency accounting system and processes. • Analyzed department automation needs to identify and implement improvements to operational efficiency. • Assisted in developing and implementing policies, procedures and standards. Show less

• 

  SpeakWrite

  Apr 2010 - Sept 2011

  Sr. Business Analyst

  Responsible for project management in an agile environment, requirements gathering, quality assurance, implementation coordination, process flow diagrams, screen mockups, documentation, application support, as well as lead duties. Managed a project to create a new customer-facing application that allows customers to manage their own internal typist workflow.• Supported .NET, mobile app (iPhone, Android, Blackberry) and ColdFusion applications.• Researched best practices and used simple SQL queries as a tool for testing and root cause analysis.• Responsible for all project documentation such as requirements, task and bug lists, flowcharts, executive status reports, and application documentation.• Maintained close communication with internal customers on requirements changes and test results.• Worked with vendors and overseas developers on completion of new solutions. Show less

• 

  FIS

  Jan 2012 - Nov 2023

  Planned and coordinated all aspects of IT custom development, implementations, and regulatory projects through the complete software development lifecycle for Banking, Wealth, and Retirement systems 2020 – 2023• Managed both custom development and implementation projects• Tracked resources actuals against budgeted hours, as well as forecasting resource hours using Planview and Mavenlink.• Exhibited strong verbal and written communication skills• Provided reporting to management as needed• Created new/improved processes and procedures, and then documentation for them.• Built relationship with clients via phone and travel to client’s site.• Approved timesheets using Planview Show less Responsible for client consulting and mentoring, requirements gathering, quality assurance, process flow diagrams, documentation, and regulatory compliance.• Assisted programmers on projects to help develop test plans and test cases; examples include a large project to implement major posting priority changes to our DDA processing system and the annual disaster recovery exercises• Responsible for attending scope definitions to define requirements and provide high level solutions • Participated as a core project team member on a project to implement major posting priority changes to our DDA processing system, writing all unit test scenarios and performing unit testing with programmers.• Provided and verified data/information using appropriate tools, answer inquiries, and address issues.• Analyzed current business and information technology processes to make effective recommendations. Show less

  • Senior Information Technology Project Manager

    Jan 2021 - Nov 2023

  • IT Project Manager II

    Jan 2014 - Jan 2021

  • Business Systems Analyst

    Jan 2012 - Jan 2014
• 

  Cognizant

  Sept 2024 - now

  Technical Lead