Alberto Esteban Fernández

Experience

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  Palex Medical

  Jan 2012 - Mar 2012

  Marketing & Communications Intern

  Creating informative content and updating the company website; following different marketing strategies and its impact; helping other departments with their duties and tasks.

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  Marks and Spencer

  Sept 2012 - Sept 2013

  Retail Sales Specialist

  Marks & Spencer Simply Food: Opening & Closing; Customer Services; Stock Control; Delivery; Dealing with suppliers; Cashier; Etc.

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  Tangla Hotel Beijing 北京唐拉雅秀酒店

  Feb 2014 - Aug 2014

  Food and Beverage Manager

  Restaurant Manager tasks and duties; managing and organizing the team based on the needs; VIP Service; Banqueting & Events.

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  InterContinental Hotels & Resorts

  Sept 2014 - May 2015

  Sous Chef Management Trainee

  Intercontinental Beijing Financial Street Hotel 5* - Steak Exchange Restaurant + BarFood preparation following standards and procedures; assisting on the management and organization of the team; menu creation and development depending on the requests.

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  H10 Hotels

  Aug 2016 - Jan 2017

  Cross Training Management Program

  H10 Art Gallery 4*S - Sales & Events: Front Office & Reservations; Housekeeping Management; Maintenance & Engineering.

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  AlmaHotels

  Jan 2017 - Feb 2018

  Front Desk & Concierge Agent

  Alma Barcelona Hotel 5*GLFront Desk, Concierge and Reservations duties and tasks; serving and dealing with VIP guests’ requests and complaints accordingly; any other special event request by the property.

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  Yelloh! Village - En Camargue

  May 2018 - Oct 2018

  Food and Beverage Manager

  Yelloh Village 5* - Petite Camargue - Restaurant L'OlivierFood & Beverage performed knowledge and tasks; organizing and managing the staff members depending on the needs; dealing with guests’ requests and complaints effectively.

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  AlmaHotels

  Jan 2019 - Jan 2020

  Duty & Night Audit Manager

  Managing and organizing the night shift accordingly to the needs; wide experience in front desk and reservations duties; room service and concierge functions; any other needs requested by the guests or management.

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  SBAC - Siam Business Administration Technological College - Saphanmai Campus

  Apr 2020 - Mar 2022

  Hotel Management & Tourism Teacher

  Creating teaching materials and evaluations according to the topics; teaching using lecture and apprenticeship training methods; managing extra-curricular activities and events.

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  Arroz Bangkok - Spanish Restaurant

  Apr 2022 - Mar 2023

  Operations Manager

  Managing the restaurant and all its needs: creating the food menu; updating the wine menu; customer service; marketing and sales; public and private events; hiring and training the staff; dealing with existing suppliers and finding new ones; product selection and investigation; following the country's laws and specifications; etc.

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  Siam Computer and Language School

  May 2023 - Nov 2023

  English Language Teacher

  Creating teaching materials and evaluations according to the topics; teaching using lecture and apprenticeship training methods; creating and leading learning activities - edutaiment.