
Mourad Zid
Sales Manager

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About me
Sales Manager, Executive MBA
Education
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SMU - South Mediterranean University (MSB- MedTech-LCI)
2017 - 2019Executive Master in business administration (EMBA) Management
Experience

Tunisie TradeNet
Jan 2003 - nowSales Manager
Licenses & Certifications

Coaching en communication et gestion des réclamations
Hannibal training- Dr. Slaheddine BerrazagaFeb 2015
Élaboration des prévisions de vente
AAA LearningDec 2005
Tableau de bord du responsable commercial
Safir FormationJun 2008
Les techniques d'élaboration de stratégie commerciale pour services
Management & FormationJan 2008
Excel 2010 avancé
Info technology- Imed KhedhriMar 2015
Les exigences du label MARHBA version 2019 pour la qualité d'accueil
Institut National de la Normalisation et de la Propriété Industrielle (INNORPI)Sept 2019
Méthodologie et bonnes pratiques de la gestion budgétaire
CEFORECJun 2019
Formation sur ITIL Foundation V3
Advancia Training (By Technical Training)Jan 2016
Cybersecurity
European CommissionSept 2023- View certificate

Management par objectifs (MPO)
Safir FormationApr 2022 - View certificate

Fondamentaux du marketing numérique
GoogleSept 2018 - View certificate

E-Commerce for your B2B Business
International Trade CentreFeb 2022 
Digitalisation for Development
European CommissionSept 2023- View certificate

Setting up an Export Marketing Strategy
International Trade CentreFeb 2022 - View certificate

How to Analyse Trade Flows
International Trade CentreFeb 2022 - View certificate

L'intelligence économique
International Trade CentreFeb 2022 - View certificate

Building Competitiveness in Trade in Services
International Trade CentreFeb 2022 - View certificate

La création d'un service d'information commerciale
International Trade CentreJan 2022 
Customer relationship management (CRM)
University of South Florida Muma College of BusinessNov 2018- View certificate

Business Process Analysis For Trade Facilitation
United Nations ESCAPFeb 2022 
Project Management Professionnal Exam Prep Seminar
Instructing.com - Joseph PhillipsOct 2023- View certificate

Public-Private Partnerships (PPP) Awareness Certificate
United Nations ESCAPSept 2021 - View certificate

Export Sales and Negotiation
International Trade CentreMar 2022 
Business English III A
AmideastNov 2006- View certificate

Enhancing Trade Information Portals (TIPs)
United Nations ESCAPMar 2022 - View certificate

Using Virtual Marketplaces for your E-commerce Initiative
International Trade CentreFeb 2022 - View certificate

How to Access International Markets
International Trade CentreFeb 2022 - View certificate

Taking the Entrepreneurship Route
International Trade CentreFeb 2022 - View certificate

Introduction to Supply Chain Management
International Trade CentreFeb 2022 - View certificate

E-Commerce for SMEs: An Introduction for Policymakers
International Trade CentreFeb 2022 - View certificate

Client Management for TISIs
International Trade CentreFeb 2022 - View certificate

Introduction à l'Accord de l'OMC sur la facilitation des échanges
International Trade CentreFeb 2022 
Auto-évaluation des besoins et des priorités en matière de facilitation des échanges pour la Tunisie
World Trade OrganizationMar 2008- View certificate

Internationalization of Digital Businesses
International Trade CentreMar 2022 
Les enquêtes de satisfation Client
MW ConsultingJan 2013.webp)
Certificate on Achievement, Business English Intermediate
SMU - South Mediterranean University (MSB- MedTech-LCI)Apr 2017.webp)
Formation sur la logistique et son rôle dans la promotion du commerce entre les états membres de l'organisation de la coopération islamique (OCI)
Islamic Development Bank Institute (IsDBI)Nov 2011
Procédures de dédouanement des marchandises et les nouveautés du mode électronique
Tunisie TradeNetJun 2006
Languages
- arArabe
- frFrançais
- anAnglais
- itItalien
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