Jonathan Lerma

Experience

• 

  DirectFIT

  Sept 2000 - Jan 2001

  Help Desk Analyst - Consultant
• 

  Spherion

  Jan 2001 - Jan 2002

  Systems Administrator - Consultant
• 

  TEKsystems

  Mar 2002 - Jun 2009

  IT Consultant

  Selected Engagements:Allstate (Nov 2008 – Mar 2009)• Designed and implemented enterprise server solutions on HP ProLiant and Hyper-V platforms (Windows Server 2003/2008) for global applications, websites, and databases.• Collaborated with clients, account managers, project managers, and engineers to capture detailed server requirements.• Led design projects as the primary engineer, delivering comprehensive statements of work and accurate hardware cost estimates.HSBC (Jul 2007 – Aug 2008)• Managed enterprise projects by coordinating with diverse stakeholders and technical teams for seamless execution.• Led a firmware upgrade for HP StorageWorks Enterprise Virtual Arrays, enhancing performance for 150+ clustered servers across 36 sites.• Directed a critical firmware upgrade for over 180 HP Server Blades to maintain operational continuity.Zurich Financial Services (Jun 2004 – Jun 2007)• Engineered server solutions on HP ProLiant and Hyper-V platforms (Windows Server 2003/2008) for domestic and international clients.• Collaborated with cross-functional teams to gather comprehensive server requirements and drive optimal design.• Led engineering initiatives to architect scalable server infrastructures.• Delivered detailed statements of work and precise hardware cost estimates, streamlining client communications.Abbott Laboratories (Mar 2002 – Jun 2003)• Installed and configured Compaq and HP servers with Windows NT4.0/2000, ensuring seamless network integration.• Provided 3rd-level support in a data center environment managing 1,000 servers. 部分表示

• 

  T & G Wheatley Enterprises

  May 2009 - May 2010

  Senior Systems Engineer - Consultant

  • Provided design, implementation, and administration to the VMware vSphere 4 and Windows environment.• Built and configured ESX, vCenter, SQL, DNS, Active Directory DC, and virtual desktops/servers.

• 

  Rasmussen, Inc

  May 2010 - Aug 2013

  Senior Systems Engineer

  ● Drove EMC CLARiiON, RecoverPoint, Brocade, and VMware implementations on HP/Cisco UCS to maintain 99.9% uptime for 500 virtual servers.● Architected multi-tier hosting templates with load balancers, app servers, and security controls for over 20 engagements, enabling secure, scalable deployments.● Created vSphere 4.1/5 documentation for 40 hosts and 2 vCenters to enhance VM management and speed up deployments.● Designed a Site Recovery Manager solution for dual-active SAN architecture data centers, cutting recovery times by 50% and enhancing disaster preparedness.● Negotiated $ 500 K+ EMC/VMware support contracts to secure vendor credits, reducing costs while maintaining consulting quality.● Mentored 8 adminstrators and engineers through training to reduce incident resolution times by 35%. 部分表示

• 

  Collegis Education

  Aug 2013 - Apr 2025

  ● Directed an architecture and engineering team under enterprise-architecture governance, driving continuous improvement to deliver cloud strategies, AI innovations, and infrastructure transformations; developed reusable referenced architectures for 40 customers.● Led IT assessments and business analysis for potential customers; secured a five-year managed-services contract worth $2 million annually.● Guided process development for 15 solution and market assessments, including SOW authoring, which generated $1M in upsell revenue.● Oversaw project management and vendor management of a 15-person cross-functional team executing a data-center migration with biweekly scope changes, boosting operational efficiency.● Designed an Azure technical architecture, retired 50 hosts, decommissioned 100 TB storage, and migrated 50 applications; cut data center costs by 65% ($202K to $70K); improved scalability by 50%.● Implemented generative AI in internal operations and four clients, saving 450 user-hours annually and establishing an AI governance framework.● Utilized advanced ChatGPT prompt engineering to analyze 61 survey responses, saving 30+ staff hours, cutting IT assessment turnaround from 3-4 weeks to 1 week, increasing higher-margin revenue.● Led evaluation and selection of the ITSM platform, migrating from Cherwell to SaaS EasyVista with AI chatbots; improved efficiency and reduced labor costs by 20%.● Led a 10-person partner support team with AWS ProServe and vendors to embed an Agile DevOps framework into the software development lifecycle for serverless microservices; defined processes and boosted CI/CD throughput. 部分表示 ● Directed an 8-member engineering and architecture team in coaching sessions and workshops, delivering 10 infrastructure projects on time and boosting productivity by 20%.● Led two complete data center migrations with a 25-member cross-functional team; designed power, network, server, and rack infrastructure; migrated live applications with near-zero downtime, achieving 99.9% availability.● Led a 10-person cross-functional team to transition a 29-site network from MPLS WAN to SD-WAN with cloud security; researched and developed RFI/RFP; produced an executive summary and secured approval.● Drove build-out and deployment of a disaster-recovery site; managed project budget; designed server and storage architectures, reducing critical application downtime by 80%.● Designed a hybrid AWS cloud architecture for digital transformation, collaborating with application owners to migrate IaaS/PaaS to AWS and SaaS to enterprise clouds, accelerating project delivery.● Architected hyperconverged infrastructure with VMware, Nutanix, and Dell; improved resource utilization by 30% and resiliency by 40%.● Designed multi-tier information systems architecture, including network, servers, security, databases, and integration layers; standardized blueprints for over 50 engagements; ensured scalable and secure deployments.● Established enterprise architecture governance by integrating Cherwell configuration management and SharePoint repositories with defined principles and reference models; secured executive buy-in and achieved 90% policy compliance.● Leveraged self-management and organizational skills to create documentation standardizing 10+ key processes, reducing onboarding time by 30% and streamlining workflows by 25%.● Architected nursing simulation platforms for hospital-based healthcare training, collaborating with clinical educators to enhance clinical competency and patient-safety preparedness. 部分表示

  • Lead Architect & Manager

    Aug 2021 - Apr 2025

  • Solutions Architect

    Aug 2013 - Aug 2021