Candy Yu

Experience

• 

  Exploratorium

  Jan 2016 - Sept 2018

  High School Explainer

  Delivered exceptional customer service to 100+ diverse tourists daily, driving 5-star results and consistent visitor experiences.Enhanced service quality by learning about 500+ museum exhibits, ensuring strong product knowledge and engagement.

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  Depop

  Jun 2018 - Sept 2023

  Store Owner

  Achieved 250+ five-star reviews and over 400 sales by maintaining continuous communication throughout the customer journey.Increased sales by 47% in 3 months through media research and understanding the target demographic.

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  Etsy Shop

  Jun 2020 - Sept 2023

  Founder of CraftieCandy

  Achieved top 1.8% shops on Etsy in 2022 with over 1,000 annual sales, effectively managing best-selling inventory and fostering brand consistencySpearheaded CraftieCandy by launching niche products, generating $42,000 in revenue and receiving over 156,000 shop views through digital marketing campaigns and enhancing SEO.

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  Urban Outfitters

  Jun 2021 - Sept 2021

  Sales Associate

  Increased sales by 7% and received positive customer experience reviews by serving 10-25 customers per hour.Boosted sales revenue through promoting loyalty memberships 15-20 times a day, contributing to the store’s success as the highest selling in the region.

• 

  San Diego Humane Society

  Apr 2022 - Oct 2022

  Behavior & Training Animal Caregiver

  Reduced stress-related incidents among 50+ shelter animals from 10 per week to 4 per week by successfully applying Fear Free Shelter principles.Decreased health and safety issues of shelter animals by 18% through data analysis and collaboration, and communicated effectively with over 5 pet owners weekly.

• 

  ZARA USA

  Mar 2023 - now

  Boost sales by 16% through strategic merchandise management and aligning marketing objectives with retail data.Develop planograms to enhance product visibility of over 10,000 units, managing product lifecycle and promoting new collections, leading to 7% increase in conversion rates.

  • Visual Commercial Merchandiser

    Jul 2023 - now

  • Sales Associate

    Mar 2023 - Jul 2023