Brandon Mitchell, MPA, FACPE, CEMSO

Experience

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  Parkwood Volunteer Fire Department

  Jun 1992 - Jun 1999

  Firefighter/Paramedic

  Provided emergency care to critical and non-critical patients while serving as Field Training Officer (FTO) for medical personnel. Led fire suppression and rescue operations, and functioned as HAZMAT Operations.

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  Durham County Government

  Nov 1993 - Jan 2021

  Spearheaded and coordinate operations of four Department Divisions incorporating Business Operations, Facilities/Fleet, Information Systems and Technology, and Child Support. Drive multi-faceted functions of accounts receivable/ payable, contracting, and IRS and State Single County Audits. Strengthened organization’s response to emergencies and heightened access to shelters during disasters by serving as Emergency Response and HIPAA Compliance Officer, and introducing and heading up standard emergency operations incorporating Continuum of Operations Plan (COOP) and emergency shelter. Strove for continued sustainability across Social Services by devising, validating, and overseeing planning and programming functions for annual budget of over $152M, and efficiently managing supplemental, grant, and capital authorizations comprising 90% Federal Grants, 9% Local, and 1% State. Established high performing environment by directing administrative operations and personnel, and expertly leading over 500 civilian and contractor workforce as Acting Director in absence of Director. Achieved operational excellence by strategically driving facility, material, fleet, and logistics management operations, initiating travel support activities, and piloting multiple safety, health, and environmental programs. Grew funding 14% by formulating funding and staffing model, and introducing and effectively utilizing national Foster Care predictive analytics; received 2020 National Association of Counties (NACo) Achievement Award. Reduced single county audit findings from seven to one by appointing key contact to drive communication and sharing of information between auditing firm and department, decreasing confusion and miss sharing. Show less Led four Department Divisions, as well as administrative operations, personnel and various safety, health, and environmental programs, and served as Acting Chief to over 170 contractors and civilians when required. Established, oversaw, and controlled Emergency Medical Services budget and implementation of almost $18M annual budget including capital and supplemental authorizations. Boosted financial health and HIPPA compliance across facility by accurately recording and processing $12M medical transport reimbursement revenue stream on time, passing Medicare, Medicaid and IRS audits, leading efforts across contracting, accounts payable/receivable, and writing Medicaid Cost Settlement Report.  Grew revenues 71% from $7M to $12M by redesigning business office process, and conducting comprehensive out-sourcing of medical billing accounts to third-party agency.  Improve Emergency Response Times by spearheading creation and launch of $56M long-term facility capital improvement project to optimize facility design utilizing OPTIMA Predict software, and directing and continually optimizing operations across facility, space, fleet, material, and logistics. Drove 5% reduction across use of emergency transport units for high-risk clients by introducing Community Paramedic Initiative which reached frequent 911 callers including individuals that were homeless, had substance-abuse problems, required mental-health services, or resided in medically underserved areas. Increased Durham County Emergency Medical Services staffing of 35 staff and $1.3M in funding by negotiating, securing and integrating failing private emergency medical services agency and ensure citizens continued to receive services. Show less Oversaw and encouraged continued development of tactical medics assigned to SWAT and Hazards Device Units. Further strengthened relations with, and supported collaborations between Department of Homeland Security, State and Local Emergency Management, Public Health, FEMA, Secret Service, and Federal and State Bureau of Investigations. Served as key member of Local Emergency Planning Committee, Domestic Preparedness and Readiness Committee, and Duke Regional Advisory Council. Optimized Durham County Emergency Medical Services by piloting smooth and efficient transition from passive reactionary to progressive response organization, and strategically building high performing Dive Medics, Tactical Medical, Special Event, Strike, and Active Shooter teams. Maximized response to special events, mass gatherings, and tactical environments by introducing special operations division, designing, testing, assessing, and executing Emergency Preparedness (EP), Continuity of Operations Plan (COOP), Contingency Planning (CP), communications systems, and facility response activities, and training on, integrating, and supporting emergency preparedness and contingency operations country-wide. Show less

  • Assistant Director, Department of Social Services Business Operations

    May 2018 - Jan 2021

  • Administration & Finance Chief

    Jul 2013 - May 2018

  • Special Operations Coordinator

    Nov 1993 - Jul 2013
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  Durham Technical Community College

  Jun 1995 - Jun 2006

  Level II EMS Instructor

  Managed the planning and development of prehospital emergency medical courses. Responsible for preparing, delivering lectures, facilitating discussions, class assignments, grading work, and advising students. Mentored the next generation prehospital medical providers. Reported directly to dean of continuing education.

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  Bethesda Fire Company

  Jan 2001 - Jan 2008

  Assistant Chief

  Responsible for all EMS services, and management of all operations of 3 fire supervisors and companies staffed with 56 firefighters, as well as fire prevention/suppression and training. Also oversee fire inspections, investigations and building codes for a 30-square mile area.

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  NC American Heart Association Mission Lifeline Advisory Council

  Jan 2011 - Jun 2013

  Co-Chair

  The North Carolina American Heart Association Mission Lifeline EMS Advisory Council was established to advance the level of heart attack care within North Carolina. Co-chair for the council has developed and coordinated the EMS advisory council the first of its kind in the history of the American Heart Association. The council oversees and provides direction for cardiac care within the prehospital environment. The council is developing educational, operational procedures, and improving the data collection across the State of North Carolina. The co-chair has coordinated and directed over 38 different agencies to accomplish the mission of the council. Show less

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  NC Public Employer Labor Relations Association

  Apr 2016 - May 2018

  Second Vice President

  The North Carolina Public Employer Labor Relations Association (NCPELRA) is a professional non-profit association formed to provide services to public sector management (federal, state, county, municipal, court, educational, authority or political sub-division) in the areas of human resources and labor relations. I developed strategic roles within organizations, and collaborate with other executives to establish strategic objectives -- specific achievement milestones that move an organization towards established goals. Show less

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  National EMS Management Association (NEMSMA)

  May 2017 - May 2018

  Information & Technology Committee Member

  Establish a new ITC Officer credential along with education requirements for the various facets of the ITC role. Develop materials to support this officer’s responsibility as a critical team member and position papers on this subject and identify best practices for information management in EMS agencies.

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  The Commission on Accreditation of Ambulance Services (CAAS)

  Jun 2017 - May 2018

  CAAS Remount Work Group

  Establish national standards to improve the ambulance industry practice of remounting of ambulances. The consensus group that created the CAAS GVS standard is made up of a large group of professionals including public and private EMS providers, regulators, physicians, equipment manufacturers and other subject matter experts. Member of the cab and console work group to develop design and safety standards to be adopted by the CAAS Ground Vehicle Standard.

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  Research Triangle High School

  Feb 2022 - Dec 2023

  Director Of Operations

  • Led the organization through three executive directors over 18 months, ensuring continuity and stability.• Evaluated and implemented new financial controls and cash management procedures, enhancing financial efficiency.• Developed and managed a $6M budget, ensuring compliance with regulatory standards and financial accuracy.• Directed annual audits, achieving zero findings over two years.• Established a budget-neutral plan for Free and Reduced Lunches, benefiting 80 students through the My Hot Lunch Box Program.• Oversaw Operations Information Systems & Technology, Facilities, Fleet/transportation, safety/security, and human resources.• Developed key operational manuals and a comprehensive Continuity of Operations Plan (COOP). Show less

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  West Triangle High School

  Sept 2023 - now

  Co-founder & Chief Operations Officer

  • Negotiated a $34M facility lease agreement over 24 years, securing long-term stability.• Project led for up-fit of historical mill.• Developed comprehensive operational manuals, including Employee Handbook, Operations & Board Manual, Technology Policy & Procedure Manual, Crisis Manual, and Continuity of Operations Plan (COOP).• Managed a $1.2M ACCESS grant, implementing new financial controls and cash management procedures to ensure proper handling of finances.• Led the negotiation for employees benefits and medical plan evaluation. Show less