Nitin Kumar

Experience

• 

  Tata Consultancy Services

  Aug 2008 - Jun 2013

  Sr. Process Associate

  Work Profile: (August 2008 – June 2010)- Performed research work to detect frauds and find defaulters for different American financial products of Citigroup Inc.- Used internal software and search engines to find defaulters and transfer the cases to collections department for instant payments- Responsible for Utilization reporting, Compliance and Audit related activities- Scheduled the process based training for the team and new joiners

• 

  Evalueserve

  Jun 2013 - Nov 2023

  Managing client's (Financial Services Firms) contractual compliances, Personal Account Dealing, Client reporting, newjoiner’s Induction trainings, On & Off-boarding requirements of the employees and other ad-hoc compliance requirements.- Handling compliance related queries at a global level and provide solutions on compliance - Handling various GDPR tasks such as Process Impact Assessments (on GRC tool), Risk Assessment- Responsible for conducting the refreshers trainings on a particular topic and set of different trainings (Code of Conduct, Copyright, GDPR, Confidentiality, Insider Training, Anti-Bribery, Fraud Prevention and Whistleblower) for all employees across the globe.- Responsible for preparing the yearly planner Internal MSA Audits for different clients (Financial Services Firms and Non-Financial Firms).- Performing compliance audits for various clients (Financial Services Firms and Non-Financial Firms) within MSA framework requirements and preparing audit report.- Responsible for reviewing the compliance policies and manuals and create new policies as and when required.- Responsible for provide response on the prospective client’s request for proposal (RFP) document from compliance perspective.- Responsible for implementation of the automated compliance tool within the organization in order to monitor the compliances of different domains.- Automation SPOC for the compliance team and have implemented few automation in the various areas of compliance operations in order to reduce the manual work. Show less - Responsible for preparing activity dashboards on a monthly basis which includes the breakdown of work-related activities of the team- Responsible for preparing and managing the monthly and quarterly presentations for governance meetings to track core client-related metrics (SLAs, KPIs, utilization etc.)- Managing the invoicing process, including raising of invoices, and coordinating with finance team to book travel expenses for onsite employees- Tracking accrued revenue & performing revenue forecasts for onshore and offshore teams.- Managing the quarterly and half-yearly audits during the year- Working on client SharePoint to provide regular updates on the audit reports and evidences- Update the Business Continuity Plan on half yearly basis to lower down the risks associated with the process- Managing the on-boarding and off-boarding of employees in India, the US and the UK.- Coordinating with respective HRs for the completion of vetting process and required sign-off on the mandatory documents (in case of on-boarding)- Scheduling “Compliance” and “BCM & InfoSec” trainings for the existing team and new joiners- Helping the team in excel related work including automation / macros Show less

  • Associate Manager Compliance

    Jan 2022 - Nov 2023

  • Compliance Officer

    Apr 2020 - Dec 2021

  • Senior Project officer, Senior business analyst

    Jan 2016 - Aug 2020

  • Project officer, Business analyst

    Jun 2013 - Jan 2016
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  HCLTech

  Nov 2023 - now

  Risk and Compliance Manager