Amanda Borgonovo

Experience

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  BRF

  Oct 2009 - Mar 2015

  ▪ Demand management of Retail channels (I participated in the rollout process of the Go To Market project, which brought synergy to BRF brands).▪Elaboration and management of the Service Plans, negotiating with the interface areas to deliver the level of service agreed with the customer; (I managed to reach record levels in the region where I worked)▪Monitoring of sales performance by product category according to target and trade actions;▪ Monitoring supply, inventory policy, and production plan to request possible adjustments in demand (ATP).▪Analysis and monitoring of KPI's reports (OTIF / Case Fill / carried out), presentations of goal check and elaboration of indicators;▪ Management of the order book (SAP / EDI), from capture to delivery;▪Support for regional and commercial managers; Show less

  • Planning Analyst

    Apr 2012 - Mar 2015

  • Junior Planning Analyst

    May 2010 - Apr 2012

  • Customer Services Assistant

    Oct 2009 - May 2010
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  Grupo Boticário

  Mar 2015 - Aug 2015

  Channel Development Analyst

  ▪ Structured the analysis of KPI's, revenue, volume, average ticket, sales conversion and developed performance dashboards; ▪ I participated in the planning and development of strategic projects, mapping processes to increase productivity in stores, with a focus on increasing revenue, sell-out, and turnover. ▪ Through analysis, identified opportunities and improvements in the execution processes at points of sale; ▪Development of pilot projects based on mapped opportunities (I participated in the implementation of the Boticário direct selling service center pilot). ▪Interface with commercial and marketing areas for the development of actions seeking greater Sell-Out for stores. ▪Management of products by category, defining through a planogram the best positioning of each SKU on the shelf to increase turnover. Show less

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  Telefónica

  Sept 2015 - Aug 2016

  Senior Project Analyst

  As a project analyst, I worked in the project department, for marketing and commercial VP.Participated in integration projects between Vivo and GVT.Developed projects focused on efficiency and revenue.Responsible for project status, mapping opportunities and risks, to ensure the scope was delivered as planned.Responsible for project reports.

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  Philip Morris International

  Aug 2016 - Mar 2020

  Responsible for the implementation of projects focused on solutions for digitalization and modernization of processes in HR, legal, commercial and distribution departments, such as:Automation of contract and claim systems, Time management - Mobile/Web: Clock In / Clock Out (Sênior System), integration between payroll system and SAP, Chatbot, E-Social, digital and electronic signature for documents, dynamic routing and sales portal;Project management, from understanding scope and needs, participation in negotiation with suppliers, definition of deadlines, budget and deliveries.Implementation of projects using agile methodologies (SCRUM).Focal point of communication between the main stakeholders, business and development team.Interaction with multifunctional teams. Innolab: I was part of the first formally trained innovation team at Philip Morris, in a one-year cross-functional project, putting into practice acquired knowledge of lean startup, design thinking, scrum and open innovation. Show less

  • IT Project Manager - Commercial and Corporate Functions

    Nov 2017 - Mar 2020

  • IT Planner

    Aug 2016 - Nov 2017
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  Volvo Group

  Mar 2020 - now

  Responsável pela coordenação de entrega de um time de 16 pessoas.Desenvolvimento de novas soluções para toda a área de serviços da Volvo América LatinaAção em projetos novos, alterações em aplicações existentes e manutenção dos sistemasResponsável pela priorização de demandas, alinhamento com o negócio, detalhamento do escopo e definição do roadmap.Definição de sistemas e demandas usando metodologias ágeis, com base na melhor experiência do usuário, alinhados com padrões de segurança definido pela empresa. Show less • Responsible for BI, HR, sales and marketing portfolios (digital products, business strategy, applications lifecycle, backlog management and prioritization, ) • Responsible for maintaining prioritized tasks and roadmap, aligned with the business and portfolio guidelines • Direct interface between business areas and IT, transforming requests into digital solutions. • Monitoring the development team deliveries, according to the stipulated backlog.• Responsible for seeking innovation and digital transformation in the areas of expertise • Support in the definition and maintenance of the global IT roadmap • Representative of Latin America in the global Digital & IT forums • Responsible for the entire budget allocated for implementing IT solutions for America Latina (cost monitoring and management) • Focal point between local business areas - IT - global team Show less

  • Squad Leader

    Jan 2024 - now

  • IT Delivery Manager Parts and Services Sales

    Oct 2022 - Oct 2024

  • Portfolio Manager - Digital & IT RH , Jurídico, marketing e vendas

    Mar 2020 - Oct 2022