Michelle White

Collections Agent

387 followers

Kingston, Jamaica

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Timeline
About me
Human Resource Practitioner | Project Coordinator
Education
- HEART/NSTA Trust
  2022 - 2023
  Certificate Global Services Sector Supervisory Management Pass (Top Performer Award)
  Leadership, Performance Management, Microsoft Office, Customer Experience, People Management, Business Process Improvement, Change Management, Sales, Employee Engagement, Training, Team Performance, Supervisory Skills, Strategic Leadership, Team Building, Customer Service
- Jamaica Theological Seminary
  2008 - 2012
  Bachelor's degree Theology and Guidance & Counselling
- Centennial College
  2016 - 2016
  Post Graduate Human Resource Management 3.7 GPA
  Human.Resource Management course a accredited by the Human Resource Professionals Association (HRPA).•Staffing•Compensation & Benefits•Performance Management•Training & Development•Occupational Health & Safety•Industrial Relations•Dispute Resolutions•Human Resource Management Systems•Labour & Employment Law•Human Resource Management
Experience
- Global Credit and Collection Corporation
  Feb 2017 - Jan 2018
  Collections Agent
- D.O.S. 2009 Limited
  Feb 2018 - Nov 2018
  Recruiter/Administrative Assistant
  Answer incoming calls and direct them to the correct departmemt.Screen resumes, shortlist candidates and make out calls to shortlisted applicants for interviewsPost jobs on relevant job sites and also communicate with colleges in sourcing the right applicants for the job
- HGS - Hinduja Global Solutions
  Nov 2018 - May 2024
  - Project Coordinator
    Jul 2023 - May 2024
  - Administrator- Organization Development
    Nov 2018 - Aug 2023
- Island Grill
  May 2024 - now
  Talent Development Officer
Licenses & Certifications
- How to Design a Performance Management System
  Alison
  Feb 2024
  View certificate
- Basic Concepts of Digital Marketing
  Alison
  Feb 2024
  View certificate
- Introduction to Anti-Money Laundering Regulations
  Alison
  Jan 2024
  View certificate
- Certificate in Change Management
  Harappa
  Jun 2021
- Certifate in Introduction to Project Management
  SimpleLearn
  Jun 2021
- Project Managememt Framework
  HGS - Hinduja Global Solutions
  Dec 2023
- Human Resources: Employee Management and Training
  Alison
  Mar 2024
  View certificate