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Mike Ortiz

Mike Ortiz

Customer Support Technician

Followers of Mike Ortiz1000 followers
location of Mike OrtizMiami-Fort Lauderdale Area

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  • Timeline

  • About me

    Insurance Transformation Specialist | Tailoring Coverage for Contractor Success | PEO Management | Compliance Expertise | Policy Optimization

  • Education

    • Florida International University

      2008 - 2018
      Bachelor of Arts (B.A.) Industrial and Organizational Psychology

    • Miami Dade College

      2004 - 2008
      Associate of Arts (A.A.) Psychology 3.0

  • Experience

    • American Systems For Security

      Nov 2009 - Aug 2016
      Customer Support Technician

      Answered day to day customer support related phone calls and provided them with full instructions regarding alarm procedures, cancellation, and complaints. Routed all complicated tech issues to our field agents. Established a reputation for professionalism and reliability as well as for maintaining excellent quality of work.

    • NATIONAL WORKMAN'S COMP SOLUTIONS

      Nov 2016 - now
      Sales Broker

      Specialized in construction contractors and providing clients with HR solutions, Payroll, workers comp and contractor's compliances.

    • Worx1

      May 2022 - now
      Sales Broker

      Specialized in outsource talent acquisitions specialized in the construction industry

    • Lite Speed Insurance

      Mar 2023 - now
      Vice President

      Contractor Insurance Experts"

  • Licenses & Certifications

    • Insurance Agent (Health, Property, Casualty)

      Florida Department of Financial Services
      Sept 2022