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Jon Jae Shanks, MFA

Jon Jae Shanks, MFA

Mission Trip Leader

Followers of Jon Jae Shanks, MFA452 followers
location of Jon Jae Shanks, MFAOklahoma City, Oklahoma, United States

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  • Timeline

  • About me

    eCommerce Supervisor

  • Education

    • University of Missouri-Kansas City

      2014 - 2017
      Master of Fine Arts (MFA) in Theatre Design and Technology Sound Design

      Activities and Societies: Sound Chief Social Media Administrator Audio Assistant for Rocky Horror des. Michael Heuer Front of House Engineer for Caucasian Chalk Circle des. Nihan YesilSound Designer for The Liar dir. Theodore Swetz Sound Designer for Wittenberg dir. Tom MardikesSound Designer for Mr. Burns, a post-electric play dir. Theodore SwetzSound Designer for An Octoroon dir. Damron Russell-Armstrong

    • Austin College

      2009 - 2013
      Bachelor of Arts (BA) Psychology and Communications

      Activities and Societies: Theta Sigma Chi, Austin College Chorale, Austin College A cappella Choir, Austin College Improv Troupe, Delta Omicron, Alpha Psi Omega Studied psychology and communications with interest in music and theatre.

  • Experience

    • Hill Country Bible Church Austin

      Jan 2007 - Jan 2009
      Mission Trip Leader

      Dominican Republic Missions Trip –worked farmland and taught preschool classes in Spanish:Youth Camp Leader – worked a church camp with middle school age in a small group.Sunday School Teacher– worked with 1-2 year olds on Sunday Mornings

    • Hastings Entertainment

      Jan 2010 - Jul 2012
      Customer Service Associate

      was cashier, customer service and barista. Helped customers find and order online.

    • Outlander Fulfillment

      Apr 2010 - Apr 2012
      Customer Service

      Shipping and Packaging Employee, Customer Service

    • Austin College Media Services

      Oct 2012 - Aug 2013
      Summer Employee

      Set up and troubleshoot media venues around the Austin College campus.

    • 12 Media KXII Television

      May 2013 - Jul 2014
      Assoc. Producer

      wrote scripts, followed up stories, edited footage and packages, ran teleprompter. Was in charge of a half hour, one anchor FOX show.

    • UMKC

      Aug 2014 - Dec 2016
      Graduate Teaching Assistant

      Social Media Manager: update and interact with Twitter, Facebook and InstagramSound Crew: strike and load in equipment for various theatrical events.

    • Self-employed

      Jan 2017 - Sept 2019
      Sound Designer

      Native Gardens, dir. Rebecca RivasJulius Caesar, dir Dr. Lance MarshMuch Ado about Nothing, Dir. Sidonie GarrettFreaky Friday with MTKC, Dir. Cary DanielsonThe Green Duck Lounge with University of Missoui, Dir. Claire SylerIt’s a Wonderful Life:…Radio Play with TheatreSquared, Dir Jeff ChurhWhite Christmas with MTKC, Dir. Cary DanielsonEclipsed with Unicorn Theatre, Dir. Cynthia LevinThe Tempest with Heart of America Shakesphere Festival, Dir. Sidonie GarrettLittle Mermaid with Music Theatre Kansas City Dir. Cary DanielsonAvenue Q with Music Theatre Kansas City, Dir. Julie DanielsonXanadu with Music Theatre Kansas City, Dir. Cary DanielsonState Fair with Broadway at Baker, Dir. Dan SchmidtHere Lies Joyland at KC Fringe Fest, Dir. Hannah MillerAll Shook Up with Broadway at Baker, Dir. Taylor AvazpourIt's a Wonderful Life: The Radio Play with TheatreSquared, Dir. Jeff Church Show less

    • Kansas City Repertory Theatre

      Jan 2017 - Apr 2018
      Audio Overhire/Operator

      Side by Side by Sondheim, Dir. Eric Rosen Man in Love, Dir. Marissa WolfWhat Would Crazy Horse Do?, Dir. Sam PinkletonBetween the Lines, Dir. Jeff CalhounFences, Dir. Ron OJ Parson

    • Oklahoma City University

      Aug 2018 - Oct 2018
      Sound Designer and Engineer

    • Feld Entertainment

      Oct 2018 - Apr 2019
      Head Audio of Sesame Street Live! C is for Celebration

      Various tours: managed budget and inventory, team lead for crew, troubleshot equipment and software, prepared reports for corporate

    • Weston Playhouse Theatre Company

      May 2019 - Jul 2019
      Sound Engineer

      Audio Engineer for Walker Farm: managed budget and inventory, created timeline for projects, troubleshot equipment and software, prepared reports for management.

    • PSAV

      Oct 2019 - Dec 2019
      Technician

      Responsible for the set up & operation of audiovisual systems in a hospitality focused environment as well as following standards and guidelines for quality assurance.

    • Encore

      Dec 2019 - Sept 2021
      Technical Supervisor

      Responsible for the set up & operation of audiovisual systems in a hospitality focused environment. Maintaining inventory and managing time and team members to exceed client expectations for their event or production.

    • Costco Wholesale

      Oct 2021 - now

      I oversee the progress and coaching of agents as well as administration duties regarding speech analytics and performance metrics. I handle escalated members and their concerns in real time to find resolutions. I interfaced with customers, carriers, depots, and agents while coaching, developing and providing my knowledge and expertise to create solutions.

      • Ecommerce Supervisor

        May 2023 - now

      • Customer Service Representative

        Oct 2021 - May 2023

  • Licenses & Certifications

    • Dante Level 1

      Audinate
      Oct 2018

    • OSHA30

      American Safety Council, Inc
      Aug 2019

    • Dante Level 3

      Audinate
      Jul 2019

    • Dante Level 2

      Audinate
      Oct 2018

    • OSHA10

      American Safety Council, Inc
      Jan 2019