Mason Bartleson

Reservations/Assistant Revenue Manager

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North Deland, Florida, United States

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Timeline
About me
Vice President, Transformational Director at Sedgwick
Education
- The University of Alabama in Huntsville
  2008 - 2010
  BSBA Finance
  Activities and Societies: Vice President of Beta Alpha Psi-Accounting and Finance Honor Society, Phi Kappa Phi, Beta Gamma Sigma, VITA-Volunteer Income Tax Assistance, Save First - Volunteer Income Tax Preparation, Capital Management Group Participated in actively managing a $300,000 portfolio with other select students in the UAHuntsville Capital Management Group. Graduated Summa Cum Laude.
- University of Rochester - William E. Simon Graduate School of Business Administration
  2010 - 2012
  MBA Finance, Competitive and Organizational Strategy
  Activities and Societies: Financial Management Association, Simon Volunteers, Simon Ambassadors, Simon Toastmasters, William E. Simon Leadership Fellowhip
Experience
- Hilton Worldwide
  Feb 2003 - Sept 2003
  Reservations/Assistant Revenue Manager
  Managed reservations and analyzed trends in occupancy and availability. Coordinated group reservations and booking with Sales department. Prepared daily revenue reports contrasting actual figures to forecasts.
- InterContinental Hotels Group
  Jan 2004 - Dec 2004
  Front Desk Supervisor
  Supervised front desk. Resolved guest complaints. Coordinated guest experience with all departments. Trained new staff. Scheduling.
- West Corporation
  Feb 2005 - Aug 2010
  Operations Supervisor
  Managed a team of 30 telephonic customer service agents in the Communications Services business. In the role, I was responsible for monitoring and assisting in the overall quality of operations including but not limited to the motivation, and development of associates; identifying and addressing performance concerns; recognizing and communicating trends and departmental needs to appropriate personnel; monitoring trends and performance changes in current or potential clients.
- Liberty Mutual Insurance
  Jun 2011 - Sept 2011
  Intern - LMAC Corporate Finance
  Developed financial models to estimate incentive compensationAd hoc preparation of P&Ls
- Liberty Mutual Insurance
  Jul 2012 - Dec 2017
  Management and oversight of 50+ person Property Claims Organization. Accelerated management development program within the Personal Insurance SBU with rotations in Claims and Distribution.First rotation - Operations Manager within the Field Property Claims organizationSecond rotation - Assistant Branch Manager within Field Distribution organization
  - Claims Manager - Catastrophe Operations
    Oct 2015 - Dec 2017
  - Regional Operations Manager
    Jan 2014 - Oct 2015
  - Claims Manager
    Oct 2013 - Jan 2014
  - Manager - Field Management Development Program
    Jul 2012 - Oct 2013
- Sedgwick
  Jan 2018 - now
  Responsible for evaluation and execution of new technology and processes for Property of Americas. Manage technology implementation for clients. Product Manager for Sedgwick's proprietary property claims management system. Accountable for Property of Americas Centralized Intake operation. Responsible for alternative adjusting workflows and evaluating and implementing new technology.
  - Vice President, Transformational Director
    Nov 2020 - now
  - Director Of Innovation
    Jan 2018 - Nov 2020
Licenses & Certifications
- Leading Operational Excellence
  MIT Sloan Executive Education
  Oct 2017