Alaina Mitchell

Alaina Mitchell

Paralegal

Followers of Alaina Mitchell710 followers
location of Alaina MitchellFort Myers, Florida, United States

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  • Timeline

  • About me

    Veeam Customer Success Manager | Federal

  • Education

    • Florida Gulf Coast University

      -
      Bachelor of Science - BS Legal Studies, General
    • Florida SouthWestern State College

      -
      Associate of Arts - AA

      Activities and Societies: Completed first year of AA program as part of my high school's dual enrollment program

  • Experience

    • Dellutri Law Group

      Jul 2012 - Jun 2016
      Paralegal
    • Gartner

      Oct 2016 - Aug 2021
      • Client Success Manager - U.S. Federal Government, DoD

        Apr 2021 - Aug 2021
      • Client Success Manager

        Feb 2020 - Apr 2021
      • Client Success Partner

        Sept 2018 - Feb 2020
      • Content Specialist

        Oct 2016 - Sept 2018
    • TechnoMile

      Aug 2021 - Jun 2022
      Sr Customer Success Manager
    • Veeam Software

      Jun 2022 - now
      Enterprise Customer Success Manager - Federal
  • Licenses & Certifications

    • Shipley Sales - Capturing New Business

      Shipley Associates: We Help Companies Win Business
      Oct 2021
  • Honors & Awards

    • Awarded to Alaina Mitchell
      2024 Veeam Excellence All-Star Veeam Jan 2025
    • Awarded to Alaina Mitchell
      2019 Leadership Award - Jan 2020 From day 1, Alaina has shown leadership in her role and in the CP group. Coming from RES she had the knowledge from a different business unit that really helped her excel and hit the ground running in this role. She received the rookie award, in her first quarter being live, because of this. Along with her regular role, she is a consistent top performer, a mentor and success partner, mentor ambassador, has been meeting with teams across CPG to help share how to capture value statements and has… Show more From day 1, Alaina has shown leadership in her role and in the CP group. Coming from RES she had the knowledge from a different business unit that really helped her excel and hit the ground running in this role. She received the rookie award, in her first quarter being live, because of this. Along with her regular role, she is a consistent top performer, a mentor and success partner, mentor ambassador, has been meeting with teams across CPG to help share how to capture value statements and has increased team percentages by 2 to 10% in short time periods. She's successfully completed AMA, is the team lead when her leader is out of office. In one week, she was able to reduce the team's Hard to Reach by 4 clients. Additionally, she is the team lead for various pilots and automation/innovation tools. Lastly, she became a mentor ambassador and over the last few months she has dove right in. She currently creates all of the materials that are presented in the mentor program and has really helped evolve the program. Alaina represents the leadership mindset in everything she does! Show less
    • Awarded to Alaina Mitchell
      2019 Top 10% Performer - Jan 2020 Top 10% Performer in all EU Client Partner Group for NA
    • Awarded to Alaina Mitchell
      2018 Rookie Award - Jan 2019