
Alaina Mitchell
Paralegal

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About me
Veeam Customer Success Manager | Federal
Education

Florida Gulf Coast University
-Bachelor of Science - BS Legal Studies, General
Florida SouthWestern State College
-Associate of Arts - AAActivities and Societies: Completed first year of AA program as part of my high school's dual enrollment program
Experience

Dellutri Law Group
Jul 2012 - Jun 2016Paralegal
Gartner
Oct 2016 - Aug 2021Client Success Manager - U.S. Federal Government, DoD
Apr 2021 - Aug 2021Client Success Manager
Feb 2020 - Apr 2021Client Success Partner
Sept 2018 - Feb 2020Content Specialist
Oct 2016 - Sept 2018

TechnoMile
Aug 2021 - Jun 2022Sr Customer Success Manager
Veeam Software
Jun 2022 - nowEnterprise Customer Success Manager - Federal
Licenses & Certifications

Shipley Sales - Capturing New Business
Shipley Associates: We Help Companies Win BusinessOct 2021
Honors & Awards
- Awarded to Alaina Mitchell2024 Veeam Excellence All-Star Veeam Jan 2025
- Awarded to Alaina Mitchell2019 Leadership Award - Jan 2020 From day 1, Alaina has shown leadership in her role and in the CP group. Coming from RES she had the knowledge from a different business unit that really helped her excel and hit the ground running in this role. She received the rookie award, in her first quarter being live, because of this. Along with her regular role, she is a consistent top performer, a mentor and success partner, mentor ambassador, has been meeting with teams across CPG to help share how to capture value statements and has… Show more From day 1, Alaina has shown leadership in her role and in the CP group. Coming from RES she had the knowledge from a different business unit that really helped her excel and hit the ground running in this role. She received the rookie award, in her first quarter being live, because of this. Along with her regular role, she is a consistent top performer, a mentor and success partner, mentor ambassador, has been meeting with teams across CPG to help share how to capture value statements and has increased team percentages by 2 to 10% in short time periods. She's successfully completed AMA, is the team lead when her leader is out of office. In one week, she was able to reduce the team's Hard to Reach by 4 clients. Additionally, she is the team lead for various pilots and automation/innovation tools. Lastly, she became a mentor ambassador and over the last few months she has dove right in. She currently creates all of the materials that are presented in the mentor program and has really helped evolve the program. Alaina represents the leadership mindset in everything she does! Show less
- Awarded to Alaina Mitchell2019 Top 10% Performer - Jan 2020 Top 10% Performer in all EU Client Partner Group for NA
- Awarded to Alaina Mitchell2018 Rookie Award - Jan 2019
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