Dhiraj Kumar

Experience

• 

  Tata Consultancy Services

  Sept 2009 - Feb 2023

  The project was to migration Maximo 7612 to IBM SaaS solution and upgrade to MAS 891 Manage 851. My responsibilities in the project were: Participated in Project Planning, monitoring and execution of defined prerequisitesteps. DB2 Database installation and setup for DB migration Maximo system clean-up- Doclinks, tables, reports etc. Testing of Maximo system Hypercare Support Managing a Maximo 7.6.x AMS Project for Global leader in Healthcare manufacturing having plants spread across Europe and USA region. L2,L3 support for Maximo, Maximo system administration is in scope. Completed Maximo 7612 upgrade, migration on cloud as part of this engagement. Working with the IT Application and Business Support Team of major Nuclear Power generation and distribution company in North America to implement, maintain and support it's IT Business Applications. Worked on Projects for Implementation and Support of Maximo 7.1 EAM Solution for some of the biggest Oil and Gas Companies. My role in these projects were Maximo Environment setup and Configuration, Data migration, Release Management, Bug fixing. Also worked on Ventyx products like ER Suite, eSOMS in IT Application Support role. EAM Maximo 7.1 Configuration, Administration and Release Management.

  • Technical Team Member

    Oct 2022 - Feb 2023

  • Project Lead

    Apr 2019 - Oct 2022

  • Technical Architect

    Sept 2014 - Mar 2019

  • System Engineer

    Sept 2010 - Sept 2014

  • Project Intern

    Sept 2009 - Sept 2010
• 

  Tata Consultancy Services

  May 2023 - Nov 2023

  Project title: MAS Manage 851 Maintenance and Support for a Global HealthCare Manufacturer.Provide L2, L3 support and enhancement for Maximo used by 1500+ users for Assetmaintenance and calibration processes in a global healthcare manufacturingcompany. My responsibilities in the project are: Managing over all AMS service delivery, SLAs and monitoring andmentoring team members. Develop solutions in MAS Manage as per business request/enhancementdemands Continuous Process improvements Project Management activities Investigate and resolve issues/incidents for MAS/Manage Identify new Project opportunities and convert them into Project Guide the team and monitor the overall delivery of the additional projectson Maximo running under same engagement. Show less The Project was to integrate Maximo (Calibration process) with other external system used for inspection process. I was manage the technical delivery of the interface project and ensure timely and error-freedelivery of the interface components. My key responsibilities in the project were: Participated in Project Planning, user requirement and design sessions andensure the deliverables are developed as per user requirementspecifications. Helping team in understanding the business requirement and translate intotechnical solutions for development. Data standardization between both the systems Testing of the interface components Show less

  • Technical Support Lead

    Mar 2023 - Nov 2023

  • Project Manager

    May 2023 - Sept 2023