Cyrill Walter

Cyrill Walter

Project Assistant

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location of Cyrill WalterKloten, Zurich, Switzerland

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  • Timeline

  • About me

    Lead Salesforce Consultant

  • Education

    • Flugschule Grenchen

      2012 - 2014
      Private Pilots Licence
    • University of Victoria

      2013 - 2013
      Bachelor of Commerce (B.Com.)
    • Universität St. Gallen-Hochschule für Wirtschafts-, Rechts- und Sozialwissenschaften

      2010 - 2014
  • Experience

    • Kantonspolizei Basel-Stadt

      Apr 2010 - Aug 2010
      Project Assistant
    • Swissport

      Mar 2014 - Oct 2021

      Responsible for managing and developing commercial and contractual governance. Driving standardization, leading commercial projects to increase commercial excellence and ensuring commercial compliance for the entire Swissport Group.Application Owner of Swissport’s global Salesforce implementation, from strategic and operational perspective, responsible for leading developments. Responsibility to implement Salesforce Sales Cloud to become the global CRM solution at Swissport for all business lines. End-to-end project lead from initial requirements definition, supplier and partner selection, project delivery, migration, rollout and training, including after-go-live activities driving change management and adoption.

      • Manager Contracts, Pricing & Projects

        May 2018 - Oct 2021
      • Global Project Leader CRM

        Apr 2017 - Apr 2018
      • Commercial Analyst

        Apr 2015 - Apr 2017
      • Intern Strategy & Commercial Development

        Mar 2014 - Apr 2015
    • Alpiq

      Nov 2021 - Sept 2022
      CRM Salesforce Engineer
    • Merkle DACH

      Sept 2022 - now
      • Lead Salesforce Consultant

        Apr 2024 - now
      • Senior Salesforce Consultant

        Sept 2022 - Mar 2024
  • Licenses & Certifications

    • Certified Sharing and Visibility Architect

      Salesforce
      Feb 2024
    • Salesforce Certified Business Analyst

      Salesforce
      Nov 2022
    • Salesforce Certified Service Cloud Consultant

      Salesforce
      Nov 2022
    • ITIL Foundation Certificate in IT Service Management

      AXELOS Global Best Practice
      Feb 2022
    • Salesforce Certified Advanced Administrator

      Salesforce
      May 2020
    • Salesforce Certified Administrator

      Salesforce
      Apr 2020
    • Salesforce Certified Sales Cloud Consultant

      Salesforce
      May 2020
    • Salesforce Certified Platform App Builder

      Salesforce
      Apr 2020