Corey Dutcher

Corey Dutcher

Followers of Corey Dutcher517 followers
location of Corey DutcherWelland, Ontario, Canada

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  • Timeline

  • About me

    Experienced leader with 10+ years in managing teams, streamlining operations, and driving customer service excellence. Skilled in payroll, policy analysis, and communication. Passionate about team success.

  • Education

    • Ontario College of Health and Technologies

      2014 - 2015
      Bachelor's degree Emergency Communications
    • Eastdale Secondary School

      2006 - 2010
      Ontario Secondary School Diploma
    • Harvard University

      -
      Diploma Introduction to Law
    • Yale University

      2021 - 2021
      Intro to Psychology PSYCHOLOGY
    • Harvard University

      2020 - 2020
      Law Contracted Law/Promises
    • Niagara College

      2013 - 2013
      Bachelor of Business Administration (B.B.A.) Business Administration and Management, General
    • Yorkville University

      2025 - 2026
      Bachelor of Business Administration - BBA
  • Experience

    • Fallsview Group

      Jan 2014 - Jun 2020

      As the Assistant General Manager at Fallsview Group, I played a crucial role in overseeing the operations of multiple hotel departments, including guest services, housekeeping, food and beverage, and maintenance. I worked closely with the General Manager to ensure operational efficiency, financial performance, and the delivery of exceptional customer service across the property. My responsibilities also included staff management, budgeting, and implementing strategic initiatives to enhance the overall guest experience. Show less

      • Assistant General Manager

        Aug 2017 - Jun 2020
      • Executive Assistant of Operations

        Mar 2016 - Aug 2017
      • Front Office Manager

        Jan 2014 - Mar 2016
    • Gateway Residential & Community Support Services of Niagara

      Jun 2020 - Jul 2021
      Finance Executive

      In my role as Finance Support for Payroll & Contract Management at Gateway Residential, I provided critical administrative and financial support to ensure smooth operations across various departments. I was responsible for processing payroll, managing employee contracts, and assisting with budget tracking, all while ensuring compliance with internal policies and regulatory standards. My role played an essential part in maintaining accurate financial records and supporting the overall operational efficiency of the organization. Show less

    • Retirement

      Nov 2021 - Jul 2022
      Director Of Administrative Services

      As Director of Administration at The Grand Canal Retirement Residence, I oversaw the daily operations of the administrative functions, ensuring smooth and efficient management of resources, budgets, and personnel. My role was critical in maintaining high standards of care and operational efficiency within the retirement home, aligning with both regulatory requirements and the organization’s mission to provide exceptional services to residents.

    • Government of Canada

      Jul 2022 - now
      Parliamentary Assistant

      As a Parliament Assistant to Vance Badawey, I provided comprehensive support to the Member of Parliament (MP) by managing administrative functions, conducting research, drafting communications, and coordinating events. My role involved facilitating effective communication between the MP’s office, constituents, government entities, and the media. I ensured that the MP remained informed and well-prepared for committee work, public engagements, and legislative responsibilities.

    • Niagara Health

      Mar 2024 - now
      Switchboard Operator

      As a Switchboard Resource Centre Operator at Niagara Health System, I manage high-volume call traffic, ensuring smooth communication between patients, staff, healthcare professionals, and external stakeholders. I am responsible for directing calls to the appropriate departments, providing accurate information, and addressing general inquiries related to hospital services and operations.

  • Licenses & Certifications

    • Food Handlers

      Ontario Health
      Mar 2010
    • Smart Serve

      LLBO
      Mar 2010
  • Honors & Awards

    • Awarded to Corey Dutcher
      Superior Sales Kim Fregona- District Manager May 2013 Achieving Standards of Performance
    • Awarded to Corey Dutcher
      Superior Sales Katharine Parsons- Director of Training and Development Aug 2011
    • Awarded to Corey Dutcher
      Honor Roll - Above 80% average