Sheldon Lazare

Experience

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  United States Marine Corps

  Sept 1996 - Sept 2002

  Field Wireman

  United States Marine Corps, Garden City, NY Field Wireman 9/1996-9/2002 • Mediated new voice service in remote locations • Managed and trained team of 21 junior Marines on various projects in various situations• Non-commissioned officer

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  Teacher's College of Columbia University

  Jan 2001 - Jan 2008

  Telecommunications Technician

  Teacher’s College of Columbia University, New York, NY Telecommunications Technician 01/2001-1/2008 • Managed upgrade of PBX from SL-1 to Pentium 4 through all stages over seven year process• Managed new phone system expansion in two new dorm buildings.• Managed and developed new video conferencing project that they were able to use to generate department revenue• Managed new BRI's, PRI’s and T1’s and removed all old hardware and software• Managed new remote office telecom infrastructure installation of remote carrier 1.5 miles away.• Established remote carrier for new office 1.5 miles away and provided coverage for M.A.C work• Provided singular 24/7/365 coverage of all telecom systems for 5000+ users• Researched and negotiated for premium pricing of equipment and service contracts• Preformed daily M.A.C work• Integrated two digit dialing with use of virtual T1 from Teacher’s College to Columbia, and Barnard colleges• Expedited redundancy prior to Blackout to provide constant dial-tone to housing personnel during power loss Show less

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  Arch Insurance Group

  Jan 2008 - Jul 2008

  Lead Telecommunications and A/V Engineer

  Arch Insurance Group, New York, NY Senior Telecommunications and A/V Engineer 1/2008-7/2008 • Maintained all PBX’s nationwide to include M.A.C’s, and remote system repairs.• Installed and maintained and Polycom video conference equipment• Built out new telecom infrastructure for new offices around the country• Upgraded NY PBX of 800 users from 3 to 4 digit dialing, to include new dialing plans, detailed cut sheets and new BARS/NARS tables• Troubleshoot T1’s, PRI’s, phones, signaling servers, hardware, and Octel and call pilot systems• Relocated office locations to include 1 NEC switch and several option 11 switches• Managed training of junior tech's on VOIP programming and A/V setup and use Show less

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  Thomas Wiesel Partners

  Aug 2008 - Jun 2010

  Telecommunication and A/V Engineer

  Thomas Wiesel Partners, New York, NY Telecommunication/A/V Engineer/Project Lead 8/2008-6/2010• Programmed, troubleshoot, and changed users and information, system locations, and video conferencing.• International and national coverage of remote offices and main office in San Francisco via web interface• Managed, designed and implemented London to NY call pilot link via new H323 circuits and Bars/ Nars project.• Built out system redundancy for IPC, VOIP and voice mail systems• Maintained Nortel CS1000E and Avaya PBX's, signaling servers, T1’s, DSL & managed upgrade of Video wall• Installed VOIP system in Zurich office and converted UK office to TWP standard while training new team member. • Upgraded and maintained IPC turrets to SIP platform• Maintained documentation on M.A.C work for all offices to include floor plans inventory• Analyzed technical issues and resolve without user interruption of services• Assisted with minor desktop support to user in local office• Established remote office for company conferences extending telecom (VOIP) and data network• Collaborated with teammates during projects over vast time zones• Systematized daily video conferences using Polycom and Life Size conferencing equipment via Codian interface and external vendors Show less

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  MF Global

  Aug 2010 - Sept 2011

  Senior Telecommunications Specialist

  MF Global, New York, NY Senior Telecommunications Specialist/Project Lead 8/2010-9/2011• Assisted in management of main site relocation New York office to new building and programming new IPC turrets and VOIP phones, A/V system, and NICE IP recorders.• Organized video conferences nationally and internationally via Tandberg video conferencing units• Managed new cellular amplification service, and repaired and replaced wireless amplifier devices• Maintained CS1000E to include, signaling servers, T1’s, DSL circuits, pots lines, Tandberg's and peripheral equipment• Managed IP and tape NICE recorder and Cisco call Manager.• Managed project documentation and M.A.C work for all sites, vendors, floor plans, and inventory• Maintained Call Pilot voice mail system, audio visual systems, and video conferencing systems• Managed wireless amplifier project to include formulating building proposals, vendor management, project management and biding, system installation and configuration• Developed new company relationships with Swiss Re and T-Mobile for various future projects• Designed new wireless amplifier system for Verizon users on 39th and 40th floors Show less

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  Tudor Investments

  Oct 2011 - May 2012

  Telecommunications Engineer

  Tudor Investments, Greenwich, CT (Contract) Telecommunications Engineer 10/2011-05/2012• Migrated remote offices around the country from Nortel platforms to Cisco CM and Unity 8.5.• Concluded seamless removal and disposal of decommissioned voice systems• Managed installed, programmed and maintained ISDN gateway project, saving the company over 100k per year• Installed, maintained, and troubleshoot various Cisco MOVI, Tandberg and Polycom video conferencing equipment• Performed M.A.C work on Nortel, various Cisco phones, VOIP, hybrid PBX's and Call Pilot VM prior to migration• Managed, developed and maintained an Apple iPad presentation platform for client presentations and user instruction• Managed A/V project in company fitness centers• Maintained BT Turrets on a day-to-day basis• Coordinated circuit testing and turn up with vendors for new system installs• Conserved Speaker Bus communication system and Audio/Visual systems within facilities• Installed and upgraded dual zone audio system in fitness center• Developed inventory database for Nortel decommission and equipment sale• Live testing of Apple devices in an Enterprise environment• Moderated troubleshooting of wireless devices and various voice devices to include wireless phones and satellite data devices Show less

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  Asta Funding

  Aug 2012 - Oct 2012

  Telecommunications/Network Engineer (Consulting)

  Asta Funding, Englewood Cliffs NJ (Contract)Telecommunications/Network Engineer 8/2012-10/2012• Project management of Data center, MDF, IDF, and data cabinets throughout facility• Implemented load balancing of servers in datacenters and properly installed, repaired, and upgraded UPS devices in data centers, MDF and IDF locations.• Implemented a vendor management system to cut monthly cost by $10,000 per month.• Implemented inventory system of equipment to repurpose servers and usable equipment• Helped develop network diagram from scratch.• Manage Noble Dialer and Asterics open source telephone system• Reconfigured softphone and dialer systems to reduce monthly minute usage and stop overages.• Developed new company wide telephone policies for company• Brought company telephone, network, wiring and battery back-up to industry standards.• implemented and conducted routine power fail testing to ensure server integrity and failover. Show less

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  NYU Langone Medical Center

  Nov 2012 - Oct 2013

  Project Manager/Telecom Technician (Consulting)

  NYU Medical Center (contract)Telecommunications Engineer /Project Manager 11/2012-11/2013• Project management of Nortel decommission and assisted in Cisco migration of 20,000 Nortel phones.• Trained Nortel tech's to repair Cisco phones to include wireless, 79XX, 9XXX and Video conference equipment• Aided in Disaster recover after hurricane Sandy to get communication systems up and running to get hospital back up and running which included Nortel 81c, Option 11, Siemens, and Cisco UM/Unity systems.• M.A.C on Siemens , Nortel and Cisco systems for 20,000 users• Trained various techs on programming, troubleshooting and wiring of Cisco phones. • Assisted in managing help desk and scouted campus for migration needs and implementation.• Decommissioning of all Nortel equipment and prepping for scheduled shut down• Day-to-day troubleshooting of all telecommunications systems• Managed, and validated vendor installations and repairs on telecom peripheral equipment. Show less

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  Wells Fargo

  Oct 2013 - Oct 2016

  Senior Systems Analyst

  • I assisted in migrating traders from IPC to Siemens Unify System Manager on an international platform.• Manage A/V upgrades of Telepresence and hybrid Tandberg VC for the New York offices. • Assisted in the PBX migration of Nortel TDM to 7000, 8000, and 9000 series Cisco VOIP. • Manage training for all new night engineers and new team members on programming and equipment. • Performed large M.A.C for telecom, video, and trading equipment and personnel to • I was one of three engineers entrusted to access the trading system to make trader-affecting changes. • Administer the day-to-day support for A/V, Multi-cluster Cisco VOIP system, Siemens Unify turrets, Avaya/Nortel, S.I.P. Trunks, Interoffice video conferencing, for sites while based out of N.Y.C.• Perform orders, installs, troubleshooting circuits, and testing of new and existing trader A.R.D., M.R.D., and HOOT circuits. • Hands-on A/V project manager for N.Y. sites, managed deployment, and refresh/upgrade all conference room equipment and installed a new video wall.• Perform after hour system updates and maintenance to all systems to include voice, video, and trading systems.• Manage circuit, inventory, toll-free via Century Link, dial plan databases.• Perform routine power down, system turn-up, and testing for building maintenance. • Conduct system validations of Dodd-Frank devices and A/V equipment. Show less

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  Mitel Communications

  Oct 2016 - Feb 2019

  Project Manager

  • Managed projects from inception to include, maintenance, install schedules, vendor management, and cutover of over 500 NYC school’s PBX TDM phone systems to various size VOIP phone systems.• Worked on Project to prep all individual systems to run in network configurations linking all schools to each other.• Helped to set up IVR systems based on the needs of individual school requirements and available facilities. • I tracked the delivery and installation orders for each installation.• Schedule training classes for all school staff and administration personal for each school. • Setup infrastructure facilities through subcontractors to include cable and carrier needs.• I have organized multiple meetings with D.O.E. personnel and school leadership for updates, changes, site surveys, and progress reports. • Use SAP to track and collect documents to track individual projects.• During installation completion, conduct, follow ups for training needs, changes, and issues may arise from carriers. Show less

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  JPMorgan Chase & Co.

  Feb 2019 - Feb 2020

  Senior Project Manager

  • Completed the migration of Audio Visual migration for commercial branches nationwide• Managed multiple vendors across the country simultaneously.• Worked in an Agile project flow.• I was able to utilize resources across multiple teams and departments to manage various scaled projects.• Managed the installation of Cisco Telepresence and commercial displays throughout 5,000 various branches nationwide.• Bridged communication across different teams and resources to ensure the timely and on or under budget completion of projects• Validated all installs were up to and above JPMC standards and expectations.• Completed operational turnover into production for multiple projects simultaneously.• Developed A/V plan in partnership with GRE and A/V vendors for equipment delivery, project rollouts and site security. Show less

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  Bank of America

  Aug 2021 - now

  VP of Service of Delivery Consultant

  The Vice President Service Delivery is responsible for developing and managing the overall service delivery strategy and operations for the company's U.S. business. Develop an organizational structure and team to deliver high value add implementation services and solutions that exceed customer expectations.