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ANSHULA RAY

ANSHULA RAY

Process Manager

Followers of ANSHULA RAY1000 followers
location of ANSHULA RAYMumbai, Maharashtra, India

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  • Timeline

  • About me

    Process Management and Operational Risk Management. PMP® #2801687, ITIL®

  • Education

    • REGIONAL COLLEGE OF MANAGEMENT

      2006 - 2008
      PGDM Business, Management, Marketing, and Related Support Services A

      Activities and Societies: B'School Meets, SIMC Marketing Management

    • Indian institute of tourism and travel management

      2003 - 2006
      BTM (Hons) Ticketing

      Activities and Societies: IATA certification Tourism & Travel Management

    • Kendriya Vidyalaya

      1991 - 2002
      12 th Physics, chemistry, biology and Mathematics

      Activities and Societies: Inter-school meet, national level speech, sports competitions.

  • Experience

    • ICICI Bank

      Sept 2008 - Mar 2013
      Process Manager

      Responsible for the inception of new products or modification in an existing product and process.Conceptualization / Strategic Planning & Execution of Projects for Retail Liability Products across customer channels like Branch Banking, Internet banking, ATM & Phone Banking to increase efficiency and customer delight.

    • HDFC Bank

      Apr 2013 - Feb 2015

      Experience in Marketing of a wide range of Banking Products with abilities in managing operations, organizing promotional strategies, building relationships with clients & achieving desired goals.A proactive planner with abilities in implementing effective strategies in product development.To implement new and streamline existing processes as part of HDFC BANK LTD. Rich experience in New Product Development/ Process Management at HDFC BANK LTD.Adept at adopting emerging trends, addressing requirements to achieve organizational objectives & profitability norms.Excellent time management skills ensuring on time delivery with zero defects.

      • Product Manager

        Apr 2014 - Feb 2015

      • Process Manager

        Apr 2013 - Mar 2014

    • YES BANK

      Sept 2015 - Sept 2019
      Senior Process Manager

      Process Management aids in aligning processes with an organization’s strategic goals, designing and implementing process architectures, establishing process measurement systems that align with organizational goals.Cherishing my association with YES BANK LTD to implement new projects, compliance to regulation, training and streamline existing processes.

    • Kotak Mahindra Bank

      Sept 2019 - Nov 2021

      • Senior Process Manager

        Sept 2019 - Nov 2021

      • Business Process Manager

        Sept 2019 - Nov 2021

    • IDFC FIRST Bank

      Nov 2021 - Jun 2022
      Chief Manager- Product

    • IndusInd Bank

      Jun 2022 - now
      Deputy Vice President (I)

      Operational Risk and Process Management

  • Licenses & Certifications

    • ITIL V3 Certification

      Jan 2015