
Adella Chong
Technical Consultant

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About me
Retired to travel and to focus on myself
Education

INSEAD
2020 -Leadership Communication with Impact, Executive Education
University of California, Berkeley, Haas School of Business
2019 -Digital Transformation: Leading People, Data & Technology
National University of Singapore
2017 -Emerging Leaders Programme
Singapore Management University
2014 -Aligning to Win: Excellence in Strategy Implementation and Change Management
University of Regina
1988 - 1992Bachelor
Experience

SAP BusinessObjects
Apr 1998 - Apr 2000Technical Consultant• Led pre-sales activities in ASEAN, Korea and Greater China Region• Coached and supported partner technical staffs

Oracle
May 2000 - May 2007Senior Sales Consultant• Provided pre-sales support for Oracle Business Intelligence solutions and E-Business Suite to capture sales opportunities in ASEAN and the Greater China region• Collaborated closely with the Business Development and Sales teams in conceptualising, executing, and monitoring the effectiveness of marketing campaigns• Be the product experts and supported sales enablement efforts

SAP
May 2007 - Apr 2009Solution Architect / Solution Advisor• Led pre-sales activities, managed tender processes, performed solution presentations, and ensured optimal account strategies for customers by liaising with partners and the sales team• Collaborated closely with the Globalisation team to ensure product and reference system readiness for Singapore launch and early adopters• Created sales enablement materials and coached the China SAP Business ByDesign Sales team

StarHub
May 2009 - Feb 2010Master Trainer• Developed training curriculum and deliver classroom training for Siebel CRM implementation

Avnet
Mar 2010 - Oct 2011SAP Training Manager• Assessed Asia Pacific SAP user training needs, developed and built a training framework to meet the business requirements• Developed and maintained training materials to ensure all employees were equipped with relevant knowledge• Ensured SAP user readiness on the system, process, or policy changes by collaborating closely with Project Managers, Business Analysts, Operation Managers, Business Subject Matter Experts and System Integrators

VMware
Nov 2011 - Mar 2021• Established and led Change Management Centre of Excellence to drive best practices, innovation and thought leadership for the Adoption, Change Management and Training (ACT) team• Established and led the global change management team in enterprise-wide transformation program and managed the performance of consulting partners, such as Accenture and Deloitte, if required• Supported executives as the change sponsors and coached people managers on how they could help their staffs through the transition Show less
Business Change Senior Manager
Jul 2016 - Mar 2021Lead Business Analyst
Jan 2015 - Jun 2016Senior Business Analyst
Jul 2013 - Dec 2014Sales Trainer / Business Analyst
Nov 2011 - Jun 2013

Amazon
May 2021 - Feb 2023Program Manager, Global Security Academy, APAC• Created and rolled out APAC English and Japanese new hires onboarding program for Security & Loss Prevention Team
Licenses & Certifications

Prosci Change Management Practitioner Program
ProsciNov 2014- View certificate
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Organisational Team Coach, Level 1
Institute of Executive Coaching and Leadership (IECL)Mar 2021 - View certificate

Storytelling for Influence
IDEO USept 2018 - View certificate
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Organisational Coaching Level 2 Certification
Institute of Executive Coaching and Leadership (IECL)Mar 2020 .webp)
Certified Organizational Coach (Level 1 & 2)
Institute of Executive Coaching and Leadership (IECL)Mar 2020- View certificate
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Certified Change Management Professional™ (CCMP™)
Association of Change Management Professionals (ACMP Global)Sept 2018
Honors & Awards
- Awarded to Adella ChongBusiness Transformation & Automation Champion VMware Mar 2019 I was recognized by VMware BTA as the most impactful performer in Q4 FY2019 for my contribution towards change and readiness activities for SaaS Back Office Transformation Anchor Program. I was the overall change readiness lead for this multi-years transformation program and my team ensure all back office teams were ready to support new cloud services launch.
- Awarded to Adella ChongBTA EPIC2 Award VMware Feb 2019 I was recognized by VMware BTA for exemplifying VMware values — Execution, Passion, Integrity, Customers and Community — in an extraordinary manner in FY2019.
- Awarded to Adella ChongMost Impactful Achievement Award VMware Sep 2018 BTA Learning Team was recognized by VMware BTA for creating and driving a learning culture in Q2 FY2019. The team was able to setup a training portal on LMS, created semi-annual training plan and drove training attendance via a champion network.
- Awarded to Adella ChongMost Impactful Achievement Award VMware Mar 2017 Project 445 Calendar Shift Project Team was recognized by VMware BTA for the successful delivery of the Calendar Shift. I was the overall change readiness lead for this enterprise wide project. My team was able to execute a highly varied and effective communication strategy that contributed to the high level of employee awareness and preparedness for the fiscal calendar shift on Feb 4th, 2017.
- Awarded to Adella ChongBravo Award VMware Jul 2015 I was recognized by my peers for consistently demonstrating VMware EPIC2 values (Execution - Do it Together category)
- Awarded to Adella ChongFast Lane Award VMware Mar 2013 I was recognized for my exemplary behaviors that continue to move the change readiness team forward.
- Awarded to Adella ChongWorldwide Customer Operations MVP Award VMware Jul 2012 I was recognized by VMware Worldwide Customer Operation for my ability in assimilating and sifting through information to find the important facts, organizing them in easy to understand actions and getting fantastic training ratings. My VMware 101 training deck was one of the most used assets in getting employee ready for VMware customer portal launch.
Volunteer Experience
ACMP Ignitors
Issued by Association of Change Management Professionals on Sept 2019
Associated with Adella ChongVolunteer - Speaker Committee
Issued by Association of Change Management Professionals on Jun 2021
Associated with Adella ChongVolunteer - Membership Committee Member
Issued by Association of Change Management Professionals on Dec 2018
Associated with Adella Chong
Languages
- enEnglish
- chChinese
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