Matt Kiszka

Experience

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  Spark Foundry

  May 2006 - May 2013

  Digital Investment Group co-lead of marquee digital agency, team, and brand strategyEmerging technology, digital strategy, and customer vertical leader—voice of agency Integral contributor of new business pitches, presentations, agency-firsts, and winsManaged, trained and led teamsGeneral energetic enthusiasm for work with a need to keep it engaging for all involved Made some great friends in the industry, absorbed like a sponge from all around me and figured out that this can be a lot of fun.

  • Associate Media Director, Digital Investment Group Lead

    Jan 2011 - May 2013

  • Media Supervisor (Spark Communications)

    Feb 2008 - Apr 2011

  • Media Associate (Starlink)

    May 2006 - Feb 2008
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  TubeMogul, Inc.

  Aug 2013 - Dec 2016

  Built, inspired and led the most successful Client Services team at TubeMogul through IPO and acquisition, viewed as the gold standard for revenue, efficiency, growth, morale and customer retentionDeveloped team vision, long-term direction, and scaleReported directly to COO; executive consultation with founders and C-level in all functionsIdentified, solved, and improved cross-team and cross-functional process necessary for success: Strategy, Sales, Product, Operations, Support, Management, Resourcing Show less

  • Director of Client Services (company acquired by Adobe)

    Feb 2015 - Dec 2016

  • Midwest Account Director, Media

    Aug 2013 - Feb 2015
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  Adobe

  Dec 2016 - Sept 2021

  Trusted advisor for Adobe’s largest customers; owning over $100MM in ARRTeam vision, management, and scale for multi-level Sales Executives, Directors, Managers and ICs across North America; lead offices in Chicago, Detroit, Los Angeles, San Francisco, Texas, TorontoStrategy and performance leadership of the greater Adobe Advertising business unit; cross-functional lead for sales, professional services, customer success, technical account management, product Led highest performing Sales and Services teams within Adobe Advertising--#1 in revenue, efficiency, growth, morale and customer satisfaction, over $50MM in NA revenueMentored, trained and managed sales, account management, consulting and mid-level management across the United States and Canada

  • Head of Client Services – North America and Canada

    Dec 2019 - Sept 2021

  • Sales Director, Central

    Dec 2016 - Dec 2019
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  Marpipe

  Sept 2021 - Feb 2023

  VP, Global Head of Customer Success

  Executive and Cross-functional leadership for Customer Success and Customer Experience; voice of Marpipe to board and investorsBuilt and drove Customer Success, Project Management and Sales Engagement orgs, including: Retention, Enablement, Contract Expansion, Renewal, Onboarding, Customer Health Scoring, Success Planning, Usage, Adoption, Enablement, and Value RealizationManager, Leader, Mentor for Series A StartupCustomer champion and partner.Smiled. A lot.

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  Nextdoor

  Apr 2024 - now

  Head of Global Account Services