Surjawati Devi

Experience

• 

  Ministry of Education, Singapore (MOE)

  Feb 1982 - Oct 1982

  Relief Teacher – Food and Nutrition

  + Plan curriculum for the year based on the syllabus + Regularly received commendations from management for the ability to interact with students

• 

  INDIAN OVERSEAS BANK

  Feb 1983 - May 1990

  Clerical Officer

  + Front Line of service - attended to walk-in-customers for remittances, managing and resolving customers queries + Settlement of Treasury deals+ Performed direct and intermediary advising of documentary credits to correspondent banks and clients+ Lodged documents done under ELCs, Purchase of Negotiated/Non-LC bills, Inward and Outward Collection bills

• 

  Kuwait Asia Bank

  May 1990 - Oct 1990

  Senior Clerical Officer

  + Front Line of service - attended to walk-in-customers for remittances, managing and resolving customers queries + Performed direct and intermediary advising of documentary credits to correspondent banks and clients

• 

  DG Bank

  Nov 1990 - Jan 1991

  Senior Document Processing Officer

  +Gathered necessary information or documentation to complete Letters of Credit and any related financial transactions+ Checked information thoroughly to ensure there are no errors and what is being presented is evaluated and validated correctly in the interests of the bank and its policies

• 

  Ramadon Investment

  Feb 1991 - Jul 1991

  Investment Operations Officer

  + Managed the portfolio of Company’s clientele base. + Analysed client’s business requirement such as scope, process, alternatives, and risk, facilitate business meetings

• 

  State Bank of India

  Aug 1991 - now

  Term Deposits – Retail and Corporate Banking+Review of work processes, making improvements and eliminating duplication +Managing new and matured deposits +Liaising with Relationship Managers (RMs) +Assisting branches with queries on processes+Raising service desk request for ATM services Remittance and Transaction Banking+Reviewed remittances process+Reviewed and authorized inward/outward SWIFT Payments in compliance with MAS 626 and other regulatory acts+Reviewed reconciliation and monitoring NOSTRO and VOSTRO accounts+Reviewed projection of fund flow +Implemented the Cheque Truncation System (CTS) for the bank +Oversee the CTS project and ensured the daily operations+Ensuring that clearing operations are carried out as per the requirement of Automated Clearing House +Risk Controls - Reporting of Key Risk Indicators, Highlighting any inconsistencies in all daily transactions and maintaining data integrity and security, ensuring accurate processing of SWIFT message and clearing instruments, correctness of the exchange rates for all transactions+Spearheaded eGiro and the subsequent upgrade from eGiro to G3 project+Oversee the G3 migration and liaised with the system vendor for implementation+Liaise with Compliance and other departments on specific issues related to payment requirements+Liaised with internal / external auditors +Provide subject matter expertise and knowledge in support of process improvements Show less Remittance and Transaction Banking+Reviewed remittances and account on-boarding+Reviewed and authorized inward/outward SWIFT Payments for over 40 currencies +Reviewed reconciliation and monitoring NOSTRO and VOSTRO accounts+Reviewed projection of fund flow +Reviewed MAS and Head Office reports+Liaised with internal / external auditors +Spearheaded the Cheque Truncation System (CTS) project Human Resource and Payroll +Maintained payroll information by designing systems; directing the collection, calculation, and entering of data+Review payroll IT software and liaise with software engineer +Implement system to for staff payroll+Update payroll records by reviewing and approving changes in exemptions, insurance coverage, savings deductions, and job titles, and department/ division transfers+Prepared reports by compiling summary of earnings, taxes, deductions, leave, and non-taxable wages.+Balanced the payroll accounts by resolving payroll discrepancies+Provided payroll information by answering questions and requests+Maintained payroll guidelines by writing and updating policies and procedures.+Complied with local legal requirements by studying existing and new legislation; enforcing adherence to requirements; advised management on needed actionForeign Exchange and Money Market +Operation of Foreign Exchange+Board Rate setting +Money Market Activities Show less

  • Manager, Operations and Services

    Aug 2007 - now

  • Assistant Manager, Operations and Services

    Aug 2002 - Jul 2007

  • Senior Officer, Operations and Services

    Aug 1991 - Jul 2002