MUHAMMAD AHMAD A.

Experience

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  Corvit Networks

  Mar 2022 - Sept 2022

  Information Technology Network and Server Support Trainee
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  PTCL.Official

  Oct 2022 - Dec 2022

  IT Technical Support Specialist
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  First Capital/Pace Group

  Jan 2023 - now

  Network and System Support Engineer

  Perform a wide range of network administration duties including installations, debugging, maintenance, upgrades, and general support for Cisco and Extreme network equipment.• Install and maintain the performance of database servers.• Installation and configuration of database Servers e.g., MySQL SQL Server Families, Export and Import the database.• Develop processes for optimizing database security.• Install, upgrade, and manage database applications.• Create and manage database reports, visualizations, and dashboards.• Maintain the IT infrastructure (installed server / computers / router etc.) inventory list.• Evaluate, test, and deploy all software and hardware upgrades to the networking infrastructure.• Installation and configuration of Proxy on servers and users end.• Installation and Configuration of Accounts Software like SBT, F9 etc.• Assist in the configuration and deployment of core and peripheral network devices, which willrequire continuous learning of new devices.Proactive monitoring of all network devices, services, and servers using a combination of toolsto ensure high availability.• Assist in developing, implementing, testing, and maintaining disaster recovery plans.• Interface with vendors for procurement & maintenance of all IT infrastructures.• Manage & troubleshoot network and Internet connectivity throughout the organization.• Work closely with the fellow tech team members to provide end-user support and issueresolution. • Rigorously create and maintain documentation for all processes and procedures.• Collaborate with and support the work of other staff engaged in similar functions• Coordinate with the rest of the MIS team to meet the team objectives.• Provide emergency 24 x 7 on-call support on a rotating basis.• Troubleshooting of network functions such as security, servers, and routing.• Installing, configuring, and managing both shared and IP based Network printers and scanners. Show less

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  IT GENICS

  Sept 2023 - Jan 2024

  IT Support Engineer
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  Four Brothers Group

  Mar 2024 - now

  System Engineer