Alanna B.

Alanna B.

Patient Procedure Scheduler

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  • Timeline

  • About me

    Administrative Professional @ University of Chicago | BBA

  • Education

    • DePaul University

      2018 - 2022
      Bachelor of Business Administration - BBA Business Management 3.9 GPA

      Activities and Societies: ► Recipient of the Patricia Mason Parson Endowed Scholarship (3x) ► Recipient of the Capstone Scholarship (1x) ► Member of National Society of Leadership

  • Experience

    • Northwestern Medical Faculty Foundation

      Jun 2005 - Jul 2013
      Patient Procedure Scheduler

      ► Scheduled inpatient and outpatient surgeries, utilizing ICD-9 and CPT-4 codes.► Pre-certified surgeries with insurance companies, managing all necessary documentation.► Coordinated appointments and procedures for 12 Orthopedic Surgeons, maintain accurate physician schedules. ► Instructed patients on pre-appointment requirements and ensured clinical documentation readiness. ► Obtained and verified insurance information; instructed patients on appropriate procedures and ensured that all relevant and necessary clinical documentation was received and available to the attending physician prior to the scheduled event.► Was cross-trained and utilized as a PSR and/or PAR thereby assumed the responsibilities associated with the check-out functions, in addition to, telephone access and scheduling. Show less

    • Ann & Robert H. Lurie Children's Hospital of Chicago

      Dec 2013 - Feb 2016
      Point of Service

      ► Scheduled same-day surgery appointments and conferences, ensuring timely and accurate preparation. ► Composed correspondence, managed files, and prepared materials for meetings and presentations. .► Ordered office supplies, maintain departmental efficiency.

    • Ann and Robert H. Lurie Children's Hospital of Chicago

      Feb 2016 - Jan 2019
      Administrative Assistant

      ► Finalized re-credentialing and accreditation processes for physicians.► Managed appointment scheduling for patients and attending physicians, ensuring seamless operations. ► Created and maintained patient charts, requisitioned records, and facilitated efficient departmental workflows.► Processed check requests and composed routine correspondence. ► Scheduled and maintained calendars, meetings, and travel itineraries for physicians. ► Documented and distributed minutes for bi-weekly department meetings. ► Delivered exceptional customer service aligned with organizational excellence principles. Show less

    • University of Chicago

      Jan 2019 - now

      ► Perform high-level administrative and clerical duties in support of the academic, clinical, and administrative operations and services. ► Process reimbursements and purchase requests for entire Radiology department. ► Assist with reconciliation and associate documentation processes.► Process cross transfers and managed budget allocations for various accounts. ► Monitored and track expenditures to ensure compliance with financial policies and budgetary constraints.► Coordinated with finance and procurement teams to resolve discrepancies and ensure timely payments.► Assist with grant and stipend tracking allocations.► Handled procurement card (P-Card) transactions, reconciliations and expense reporting.► Performs other related financial administrative work as needed. Show less ► Provide comprehensive administrative support for 22 radiology faculty members including the Department Chair and Executive Directors. ► Administer coverage for Executive Assistant to ensure workflow continuity. ► Coordinate and manages over 50 meetings monthly using Microsoft outlook and Qgenda, increasing tam productivity by 20%. ► Lead onboarding initiatives for new faculty by supervising the Asana project management process.► Implements a digital filing system, reducing paper waste by 30% and improving document retrieval time by 50%.► Manages and coordinates the onboarding process for new administrative staff and faculty including creating training materials and scheduling orientations.► Prepare, execute, and follow up on meetings, interviews, and special projects, ensure timely and effective oversight.► Finalize re-Credentialing and accreditation for physicians.► Streamline expense management and CME credit processes maintaining upmost confidentiality.► Oversee travel arrangements, achieving an annual cost savings 15%.► Conduct diversity and inclusion initiatives, including organizing quarterly Grand Rounds to promote equity and engagement.► Develop and deliver training programs fostering awareness and understanding of diversity issues. Show less

      • Project Assistant IV

        Feb 2025 - now
      • Secretary IV/Diversity & Inclusion Coordinator

        Jan 2019 - Feb 2025
  • Licenses & Certifications