
Naeem Arshad
Sr. IT & Network Engineer

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About me
Deputy Manager IT at Cakes and Bakes
Education

CompTIA International
2001 - 2001A Certification Computer and Information Sciences and Support Services A
University of South Asia
2001 - 2005Bachelor of Engineering - BE COMPUTER AND INFORMATION SCIENCES AND SUPPORT SERVICES A
University of South Asia
2001 - 2005Bachelor's degree Data Communication and Network AActivities and Societies: Active Member of IEEE and CompTIA
Experience

Olympia Group
Aug 2005 - Apr 2008Sr. IT & Network EngineerPlanned and designed the organization's LAN network expansion. Upgraded and configured Microsoft Window server and installed network switches, cabling, and wireless routers.Responsible for network management including network performance tuning, security monitoring, file server backup, and print server administration.Planed and install the company own email server and implement company polices on internet connection through MS ISA products.Installed Microsoft GP database, configured different databases for applications and scheduled backups.Responsible for operating system and desktop software installation, PC upgrading, and network troubleshooting. Show less

Nokia
Apr 2008 - Apr 2014Sr. Network & IT Administrator• Responsible to add/remove users, groups in active directory domain controller.• Responsible for managing internet connections of all branch offices and connectivity with head office through VPN and backup internet connection.• Responsible to setup new branch offices by new internet connection, network cabling, PABX installation, network switches, VPN routers and wireless routers.• Responsible for setup, configuration, testing, upgrades and deployment of desktop/laptop machines running Windows XP/7 in accordance with organizational policies and procedures.• Responsible for supporting network and local printers including troubleshooting, and coordinating maintenance with vendors.• Identifying and initiating resolutions to users problems and concerns associated with desktops and laptops.• Accurately logging problems and their associated resolutions into trouble ticket management software.• Responsible for addressing higher level trouble tickets. Providing technical support by phone, remote screen sharing, in person when required, to maximize first-call solve rates for local and remote users.• Responsible to purchase laptops, desktops, printers and maintain inventory of IT assets. Insure and maintaining integrity to include virus protection and network security.• Responding to customer requests for general assistance with technology. Show less

Libya Telecom and Technology
May 2014 - Apr 2016Sr. Network/IT Administrator•Responsible & Manage LIBYATECH (Benghazi, LIBYA) Network Sectors & Head Office IT Department.•Configuration Deployment MikroTik & Cisco Routers with Group, Users Policies & Firewall Rules•Installed & Deployment Windows 2008 & 2012 Server Enterprise Edition with Group & Users Rights•Design & Deployment SQL Base Billing System & Complaint Ticketing System.•Manage WAN, LAN, WLAN 2.4GHz & 5GHz Frequency Wi-Fi Network Equipments across the Sectors. •Design Virtualization Environment with Microsoft Server & Linux Server (VMWare, VBox)•Responsible to relocate technical team on sites and Sectors for complaints & new installation.•Responsible to make log details Wireless Networks Sectors & Servers UP/Down Time.•Installation and Deployment Linux Suse Enterprise Server for CRM & ERP Services•Remote access Server (RAS), Remote Installation server (RIS)•TCP/IP protocol suite (IP, TCP, UDP, FTP)•Symantec Endpoint protection Antivirus core server configuration & deployment.•Monitoring Point to Point Connection status and Error rectifications •Design & Deployment Air-Radar Monitoring System for WLAN Nods (PTRG & MTRG) •Windows Software Update Services (WSUS 3.0) patch management.•Microsoft Exchange Server 2010 migration from Exchange Server 2007, implementation and support•Supporting the transportation over 1,000 mail messages per day with secure Outlook Web Access•Eight Plus Core Servers Manage at multiple sites with 150 Plus users. Remotely Support all External Sites •Design Redundant Power Backup Plan for Server Room & Network Equipment’s•GSM & IP Camera Base Security System for Remote Sites and Head Office LIBYATECH, Benghazi, LIBYA•Disaster Recovery Planning, Design, Implementation and Testing. Show less

NordicEd
Apr 2016 - Jul 2020Assistant Manager IT1. Responsible & Manage NordicEd. Networks and Security Pakistan Projects.2. Deployment policies & firewall rules for safe and secure working environments.3. Manage Secure Internet Traffic and Load Balancing through MikroTik Cloud Router.4. Installed & deployment Windows 2012 Server Ent. with users & groups Policy5. Visualization Environment for IIS Web Servers and Intranet Server through VMWare6. Design & Deployment NAS Environment with Storage backup over cloud.7. Manage Google Storage Cloud Environments with users and group policy.8. Manage Multiple WAN, WLAN 5GHz, 2.4GHz Frequency for Staff with filter traffic roles.9. Responsible to Design network and security for upcoming branches.10. Deployment Linux Enterprise Server for Enterprise Resource Planning (ERP) Environment11. Manage class B & C TCP/IP protocol with multiple VLAN management & devices support.12. Microsoft Endpoint Protection Antivirus Server Deployment for Network protection.13. Bio-metric Security System and Attendance Control Management14. UPS and Genset redundant power backup plan for server room & network equipment's15. Disaster Recovery Planning (DRP), design, implementation and testing.Education Management:1. Manage Hosting website & email through Google GSuite Cloud.2. Google Classrooms Deployment for Digital e-Learning System.3. Successful deployment G-Suite Education Environment.4. LMS Deployment and Training for Academic Staff, Manage Exam, Class Test, Homework Show less

Cakes & Bakes Pakistan
Jul 2020 - now• Reporting to Sr. Manager Information Technology• Responsible & managing AJF. Network and Security Projects Sites.• Configuration & Deployment Fortinet Firewall Security Policies Rules.• Installed, Deployment Windows Server 2012 Enterprise with Group & Users Policies• Design & Deployment Storage Area Network Environment with backup users’ policies.• Manage WAN, WLAN 5GHz & 2.4GHz Frequency P2P Wireless Connectivity Equipments.• Virtualization Server Environment With (VM Ware, V-Box) For ERP Deployment• Responsible & Manage Modification in ERP Process and Testing before implementation. QoS.• Deployment Linux Enterprise Server for Enterprise Resource Planning (ERP) Environment• Multiple VLAN’s Deployment for Supports and manage Network Equipment’s• Microsoft Endpoint Protection Antivirus Tool Kit Server Deployment for Server and Clients.• Face & Biometric Security System for Attendance and Door Access Controller Management• APC UPS Design with Redundant Power Backup Plan for Servers Room & Network Equipment’s• Disaster Recovery Planning, Design, Implementation, and Testing. Show less
Associate Manager IT
Jul 2023 - nowDeputy Manager Of Information Technology
Jul 2020 - Mar 2024
Licenses & Certifications

Red Hat Certified Specialist in Linux Diagnostics and Troubleshooting
Corvit NetworksAug 2006
Microsoft Certified Professional (MCP)
Corvit NetworksJul 2011
Cisco Certified Network Associate Voice (CCNA)
Corvit NetworksJul 2009- View certificate

CompTIA A+
CompTIAMar 2001
Honors & Awards
- Awarded to Naeem ArshadNokia "AMAZING EVERYDAY AWARD" Reze Burney (Head, Customer Care-Middel East Asia MEA Nokia) Mar 2012
Languages
- enEnglish
- urUrdu
- arArabic
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