Srimoy Roy

Experience

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  RT Outsourcing Services Ltd

  Jan 2010 - Mar 2010

  Trainee

  Assembling and Disassembling of HP Laptops and Desktops

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  Sapient

  Feb 2011 - Aug 2012

  Associate Level1

  14th February 2011- 14th August 2012:Organization Designation; EIS Global Support IT L1 JOB PROFILE Working with Sapient EIS (Enterprise Infrastructure Support) Team, As Associate Tier 1, supporting the IT issues of the Employees of Sapient.Supporting the Internal Sapient Employees in 14 Offices across the Globe through the Helpdesk Tickets.Working as an Active member of the Global Support Escalation team for EIS.Good Knowledge of Resolving issues related to the Outlook, DNS, DHCP, Static IP, Communicator, VPN, Remote Access, Wireless troubleshooting, Installation of Software and other applications.Was chosen for the Team to be transitioned to the Local Support for a Month to learn the In depth knowledge and the working of Issues at the Hardware Level, to understand the Domain Issues, Commissioning and Decommissioning of Servers, Remote Assistance, Installation of applications Remotely, VPN issues, Local Network Issues, Understanding the Data Centre and it’s Working.Antivirus and Desktop firewall issue.Strong understanding of Windows Operating System (Window7 and Window XP) and MacintoshWorking on Windows Active Directory which includes creation of new hire accounts along with disabling the accounts of the Exits from the company.Setup of VPN connection and its troubleshooting.Managing share point sites of the company.Managing File/Doc servers, providing access to the usersVOICEWorked on CUCM with role to provide dialing authorization codes and providing extension.; Worked on Switch 2960 with role to create new VLAN.MICROSOFT EXCHANGEWorking with exchange team for troubleshooting issue’s such as creation of DL’s, deletion of DL’s and providing permission as per requirements.Administrating queries related to OCS 2007 communicator and LYNC 2010.Managing day to day messaging operations with exchange management console and power shell. Show less

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  Almoayed Group

  Feb 2013 - Jun 2016

  Support Engineer - Systems

  Systems• Installation and Configuration of Exchange 2013.• Installation and Configuration of Veeam Backup & Replication.• IBM Storage devices installation and configuration. • Installation and Configuration of Symantec products like Symantec Backup Exec 2014 and End Point Protection.• Basic hardware and software (Updates, RAID and etc.) configuration of IBM and HP servers. • Installing and Configuring of Windows 2012R2 and Windows 2008 R2 servers and setting up of Active Directory, DFS Namespace & Replication, FSRM, Group Policy, DNS, Hyper-V, Failover Clustering and DHCP roles. • Attended Cross-Platform internal training sessions to enhance and implement it in the near future.Network• Upgrade image for CISCO wireless controllers.• Upgrade image for CISCO switches.• Configure static and dynamic routing (RIP2, EIGRP, and OSPF) on routers. • Configuring VLAN and Inter-VLAN Routing on Switches. Projects• Installation of Symantec Messaging Gateway Appliance – Various location• Installation and Configuration of Veeam Backup & Replication – various locations• IBM storage devices configuration – various location• Failover Cluster creation• Installation, configuration and deployment of Symantec End Point Protection – various location• Image upgrade for Cisco wireless controllers• Installation and post deployment configuration of Windows 2012R2 – various locations• IT Admin for an outsourced location – in continuation• Migration of Active Directory from Windows 2003 to Windows 2012, virtual machine creation and file server migration.• Installation and Configuration of Symantec Backup Exec 2012 – various locations• Installation and Configuration of Exchange 2013• Image upgrade for CISCO Switches – various locations Show less

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  EXCEED IT Services

  Jun 2016 - Feb 2017

  Network and System Administrator

  1. Installation and Configuration of System Center Products.2. Monitoring and Diagnosis issues related to SCCM 2012.3. Installation of Office products and other software via SCCM 2012 R2.Project – Bahrain Credit1. Deployment of Microsoft Anti-Threat Analytics (Microsoft ATA) Server.2. POC Implementation of System Center products – SCOM, SCVMM and SCCM.3. Deployment of Microsoft Windows Server Update Service (Microsoft WSUS) Server.4. Installation and Configuration of BitLocker Encryption Drive and Management from Active Directory.5. Installation and Configuration of Windows Server on Hyper-V / VMware Host as per requirement.6. Install and remote push Kaspersky Antivirus via Kaspersky Antivirus Server.7. Installation, configuration and management of CISCO and Huawei Switches.8. Management of Fortinet Firewall.9. Monitor health and connectivity of Servers and Network Devices.10. Creation of Group Policies as per Management requirement.11. Managing user creation, modification and deletion from Active Directory.12. Installation and Configuration of RODC (Read Only Domain Controllers) for Bahrain Credit Branches.13. Creation of Microsoft Outlook Signature remote push as Group Policy. Show less

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  International Agencies Co. Ltd, Bahrain

  Jul 2017 - Aug 2024

  Security Engineer

  1. Configuring and managing AWS EC2 instances, AWS Route 53, ALB, EBS as per customer requirements.2. Hands on configuring protection settings, onboarding devices, and identify risks on Microsoft Defender XDR.3. Hands on configuring and creating Microsoft Sentinel workspace, ingest sources, configuring detections, managing incidents, and hunting for threats.4. Hands on implementing Data Loss Prevention on Microsoft Purview, configuring, and deploying polices to respond and alert, consequently investigate the generated alerts.5. Hands on Autopilot deployment on Microsoft Intune, RBAC, connectivity with Entra ID, compliance policies, enrollment, updating devices, deploy and secure apps.6. Hands on Identify, investigate, & remediate security risks by using Defender for Cloud Apps.7. Managing user creation, modification, and deletion from Active Directory for various divisions of INTERCOL.8. Monitor health and connectivity of Servers and Network Devices.9. Network Management of CISCO MERAKI SDWAN and CHECKPOINT Firewalls.10. Installation, Configuration and Management of Barracuda and Palo Alto Firewalls.11. Management of Cyberoam/SOPHOS Firewall.12. Installation and Configuration of Windows Server on Hyper-V / VMware Host as per requirement.13. Installation, Configuration and Management of Microsoft Exchange 2013 Servers.14. Creation of Group Policies as per Management requirement.15. Installation, Configuration and Management of Veeam Backup and Replication at various divisions of INTERCOL, and monitoring of the same via Veeam One.16. Email Management via Barracuda Email Security Service and Checkpoint Harmony.17. Responsible for renewals for various software and hardware in the organization.18. Installation and Configuration of Canon Uniflow Server with Canon Printers and other compatible printers.29. Antivirus management, deployment, and monitoring on CrowdStrike.20. IT Monitoring on PRTG Monitoring tools. Show less

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  Paramount Computer Systems

  Aug 2024 - now

  Technical Consultant