Dan Wadsworth

Experience

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  Sunbeam Fleet

  May 2011 - Jun 2020

  Executive Assistant

  •Worked in the galley preparing food and serving dishes•Hosted up to 149 passengers aboard excursions on a 100’ boat•Narrated cruises•Handled confidential information and materials such as bank information, addresses, and daily clerical transactions•Preformed calendar management scheduling outbound charters for three vessels each running up to three trips a day•Screened visitors, calls, and emails•Collected checks, cash, and credit cards for trips, balanced and closed out cash drawers at the end of the day•Scheduled appointments with vendors via phone, email, and in person•Researched the internet based on client’s needs for hotel accommodations and travel routes to the business•Proof read, edited, composed and mailed clients contracts for private charters•Replenished passenger information on marketing racks•Quoted trip rates and provided information to our customers•Maintained the appearance and organization of the office Show less

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  Mineplex, LLC.

  May 2013 - Jan 2016

  Quality Assurance Moderator

  • Lead a team of over 20 QA testers in testing sessions • Performed testing on new features, reported issues, and potential fixes • Attended meetings to discuss the state of the team, and to design new features

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  Ivy’s Simply Homemade

  Jul 2015 - Aug 2016

  Catering

  •Packed and unpacked the catering van•Organized utensils and kitchen equipment for use during events•Catered events such as weddings, funerals, and corporate events•Prepared and plated hors d’oeuvres•Walked hors d’oeuvres around the event for guests to taste•Washed used dishes and equipment•Helped clean and sanitize all areas after the events

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  Texas Roadhouse

  Oct 2015 - Feb 2019

  Host

  •Greeting and seating guests•Clean windows and tables•Run the board and seat guests while maintaining a good rotation for servers •Take names for the wait list and give and receive pagers•Answer phones to take call-ahead seating arrangements•Inspect and clean bathrooms periodically throughout the hour•Complete closing jobs such as organizing the host stand, organizing pagers, and making sure the restaurant is locked•Maintained a good environment for guests and co-workers•Trained new and current hosts in various jobs Show less

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  Care New England

  Mar 2019 - May 2019

  End User Support Specialist Intern

  •Proven success working in high-volume, 24x7 technical call centers. Demonstrated strengths in rapidly diagnosing, troubleshooting and resolving client issues•Adapted to new software and hardware in a fast pace, ever-changing environment that covered 7 hospitals with multiple campuses•Quickly promoted from training to On Call team due to extensive knowledge of IT help desk ticketing system and help desk software

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  Trustwave Government Solutions

  Jun 2020 - now

  • Cyber Threat Engineer - Global Threat Operations

    May 2021 - now

  • Cyber Threat Analyst - Global Threat Operations

    Jun 2020 - May 2021