Deepti Khosla

Experience

• 

  Citibank India

  Mar 2006 - Feb 2008

  Operations Manager

  Led 14 members team and Citigroup critical vendor team (50 member) responsible for managing Citigroup Personal Loans operations· Manage aggressive service levels for the day to day production of delivery for loan origination and servicing activities.· Responsible for end of end PL operations from Data Entry QA, Loan underwriting, KYC, Physical File Management and Technology enhancement· Manage stakeholder communication, IT development & new Business initiatives while driving efficiencies in banking operations Show less

• 

  Citigroup Global Services Ltd

  Jan 2008 - Jan 2009

  Manager

  Syndicate Loan Trading Trade OperationsProcess ManagerStreamlining Reconciliation process Managed system migration to the new platformKey Achievements • Recovered write-off debits worth $ 30,000 in trades • Resolved ageing cash breaks of $3.5MM in credit bucket and $100 K in debit bucket• Appreciated and recognized for outstanding contribution by group’s Managing Director and Citi seniors

• 

  Cognizant

  Jan 2009 - Dec 2009

  Business Consultant

  Mortgage Default ReportingManaged requirement workshops and data-reporting project to integrate Mortgage Default business (Loss Mitigation, Foreclosure, collections & bankruptcy) of 4 different banks. The banks were recently acquired by Capital One.Presented as is and future landscape to Senior Management. Supporting sales team during pre-sales activities as required/RFP'sStrategic Consulting

• 

  Tata Consultancy Services

  Dec 2009 - Mar 2010

  Business Consultant

  Strategic ConsultingProvided solution approach to implement new price assessment platformDesigned Architecture diagrams based on key editorial workflows to create global integrated system with standardised workflow capabilities.Documented functional requirements (BRD), Data Flows, technical specifications, Process Flows and Entity Relationship diagrams of the price assessment platform.

• 

  J.P. Morgan

  Mar 2010 - Jul 2010

  Lead Project Manager

  Broker Dealer ServicesManaged aggressive project under Agile Methodology to build a centralized security Master for the bank

• 

  BNY Mellon

  Jul 2010 - Jun 2012

  Project Manager

  Fund AccountingManaged 50+open projects portfolioDeveloping and tracking project plan as per business schedule, to ensure all milestones, deliverables, are completed on time.Resource allocation Third party management Project communicationsChange control for multiple projects in fund accounting domain Project/Weekly/Monthly Status Reporting Dash Board reporting &SLA ReportingProject prioritisation Business estimates /budgeting for the New Product Development (Rough Order Estimate-ROM)Payment processes and swift messaging.Requirement gathering, Stakeholder managementSunguard Investone Show less

• 

  KBC Bank Ireland

  Aug 2012 - Nov 2017

  Business TransformationCustomer Experience Strategies Operating Model Design Assistant Manager responsible to manage projects delivery ( strategy & Product Development)Project Management Stakeholder ManagementDesign Operating Model/WorkshopsBusiness Processes/six sigma process improvement Manage risk control & governance for Retail ProductsTrack Innovation/Competitor Analysis world-wideManage requirement gathering sessions/workshopsLean Methodologist

  • Change Management Project Manager/ Operating Model Design Engineer

    Jan 2016 - Nov 2017

  • Product Development & Implementation Project Manager

    Aug 2012 - Dec 2015
• 

  State Street

  Nov 2017 - Oct 2018

  AVP Derivatives Project Manager

  Managing PMO office Portfolio ManagementChange Management Client On-boardings projects

• 

  KPMG Ireland

  Jan 2019 - Sept 2019

  Senior Manager

  Risk & Regulatory PM

• 

  Northern Trust Corporation

  Oct 2019 - Nov 2020

  Senior Project Manager

  Project Management Lead | Orchestrating Global Teams and Critical Workstreams | Agile Methodologies- Digitalization of asset servicing platform| Transformation Program

• 

  Northern Trust Asset Management

  Nov 2020 - Aug 2022

  Vice President

  ESG Program Manager | Driving Bank-wide Implementation of ESG Regulations (SFDR, MIFID, TCFD) | Leading Change Projects in PMO | Specialized in Operating Model Design

• 

  Morgan Stanley

  Aug 2022 - now

  PMO Lead

  Senior Vice President:Overseeing the PMO Office within Morgan Stanley's Firmwide Data Office, Additionally, I serve as a Regulatory Program Manager, ensuring the successful delivery of Resiliency Regulatory OCC MRA and PRA commitments.