Nick Seng

Experience

• 

  Toll Global Forwarding Limited

  Mar 2011 - Feb 2014

  Operations Executive

  - Liaise with various carriers to source for competitive rates & furnish quotation tocustomer/ oversea agents.- Handle Triangle shipment, monitor overseas pick up, and ensure the ship sparesshipped and delivered on board to the respective vessels at overseas accordingly.- Liaise with all local vendors to obtain cheaper handling rate, such as Fumigation, DGpacking, odd-sized cargo packing / crating, provide crane loading service & etc.- Updates promptly to oversea agents & co-loaders on latest airfreight rates & revisedfuel surcharges from airlines. -Notifies customers on outbound flight details/ uplift status & inbound cargo deliverystatus. -Handle shipment bookings from customers, attend to inquiries and complaints fromcustomers pertaining to inbound / outbound consignments. -Communicates and settles with customers on any shipment / delivery delays, cargoirregularities, recall shipment, cargo claims or discrepancies on documents. -Ensures the entire smooth and efficient air/seafreight operations, pertinent topreparation of documents and customs clearance for inbound and outbound air/seacargo shipments. -To create P&L on inbound & outbound shipment after shipment departure & delivery. -Verify the invoices from oversea agents/ coloaders / local vendor, dispute against theinvoice if any discrepancy found. -Knowledge of handling live animal shipment, cross trade shipment, project / odd-sizedshipment (Oilwell Equipment & Machinery), and application of COO. -Others adhoc duties assigned by Head of Department. Show less

• 

  DHL

  Feb 2014 - Jun 2019

  Gateway Consol Planner -Team lead

  -Liaise with various carriers to source for competitive rates & furnish quotation to customer/ oversea agents.-Handle transshipment from region SEAS & SOAS, and ensure shipment delivered on board to the respective vessels accordingly.- Updates promptly to origin the sailing schedule, and all freight related matters. (e.g.port congestion at destination , GRI & etc. )- Handle shipment bookings from customer, attend to inquiries and complaints from customers pertaining to inbound / outbound consignments.- Communicates and settles with customers on any shipment / delivery delays, cargo irregularities, recall shipment, cargo claims, containers demurrage or discrepancies on documents.- Ensures the entire smooth and efficient seafreight operations, pertinent to preparation of documents and customs clearance for inbound and outbound shipments.-To create P&L on inbound & outbound shipment after shipment departure & delivery.- Verify the invoices from oversea agents/ co-loaders / local vendor, dispute against the invoice if any discrepancy found.- Monitor timestamp & NCF monthly report to update promptly in order to meet the KPI requirement. - Knowledge on application of CNM cert.- Others adhoc duties assigned by Head of Department Show less

• 

  Kintetsu World Express

  Jun 2019 - now

  • Collaborate closely with the global and/or regional account management team to take charge or assist in creating and submitting proposals for global and key clients.• Identify and address any tender-related problems, and formulate a well-coordinated plan of corrective actions to improve tender management.• Supporting commercial management of projects by monitoring the agreed budget, timely identifying risks and deviations and identifying opportunities to optimize the result.• Develop a project plan and for adequate pricing analysis, internal review, and evaluation in-line with the global tender management process.• Other adhoc duties and responsibilities assigned by Direct Report and the Management. Show less

  • Regional Tender Management - Assistant Manager

    May 2023 - now

  • Regional Tender Management - Executive

    Jun 2019 - May 2023