Dr.Nivedita Verma

Experience

• 

  Fortis Hospitals

  Jun 2007 - Sept 2012

  Role:•Played a key role in ensuring management functioning and operations of the centre in profitable and professional manner to meet the business targets Had been achieving in attaining operational excellence by cost efficient as per the set budget, handling customer care, technicians, security, housekeeping, logistics, personnel & equipment•Demonstrated abilities in maintaining cordial relations with all the Consultant Doctors / Clinicians, Referral Doctors in order to increase the business•Regularly obtained feedback on monthly basis and submitting to the Senior Management •Improved the satisfaction levels of the doctors by taking corrective actions Show less • Coordinated and administered the overall activities of the hospital• Prepared and implemented:o Pricing details related to various feeso Monthly Management Information System reports • Maintained in-house committees like management review meeting, infection control, drug & therapeutic committee• Rendered services towards customer care department, radiology, RMO, dietary and IT department • Coordinated with:o Finance department for preparing doctors paymento Consultants on a daily basis for better functioning of the unit Show less

  • Business Head

    Apr 2011 - Sept 2012

  • HOSPITAL ADMINISTRATOR

    Jun 2007 - Mar 2011
• 

  Narayana Health

  Oct 2012 - Jan 2014

  Business Head

  •Ensuring management functioning and operations of the centre in profitable and professional manner to meet the business targets •Achieving operational excellence by cost efficient as per the set budget•Handling customer care, technicians, security, housekeeping, logistics, personnel & equipment•Maintaining cordial relations with all the Consultant doctors / Clinicians, Referral doctors in order to increase the business•Obtaining feedback on monthly basis and submitting to the Senior Management •Improving the satisfaction levels of the doctors by taking corrective actions •Establish and maintain a culture for open communication, accountability and timely decision making.•Develop a pipeline of best-in-class human capital by supporting hiring, retaining key personnel and invest in training and development of key personnel and succession planning.•Promote a high performance culture by institutionalizing innovative rewards and recognition programs Show less

• 

  MANIPAL ANKUR

  Feb 2014 - Jan 2015

  Business Head

  • Participate with the COO / Medical Staff and Senior Management in the development and implementation of strategic plans.• Establish and attain challenging / achievable patient care, safety and education and customer service goals while maintaining financial viability.• Ensure the attainment Oversee the deployment and adherence of standardized policies, systems & procedures at the facility. • Liaise with the legal, political and social, IR environment to ensure successful operations of all facilities within the Hospital.• Establish and maintain communication with the Clinical Directors and the other Medical staff to ensure accomplishment of mutual beneficial unit goals.• Act as an escalation point for all Operational Issues related to the facility and take suitable action by interfacing with the concerned stakeholders to obtain timely resolutions Show less

• 

  Diabetacare

  May 2015 - Mar 2016

  DGM Operations

  Driving the business for Karnataka Cluster , responsible for P&L driver

• 

  Nova IVI Fertility

  Apr 2016 - Jul 2017

  General Manager Operations
• 

  Apollo Cradle

  Jul 2017 - Nov 2019

  Business Head
• 

  Surya Hospitals India

  Nov 2019 - Nov 2023

  Facility Director
• 

  Rainbow Children's Hospitals

  Dec 2023 - Dec 2024

  Unit Head
• 

  Surya Hospitals India

  Feb 2025 - now

  Facility Director