Christina Barnes

Experience

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  LE CHÂTEAU

  Jun 2009 - Apr 2011

  Loss Prevention Specialist

  Joined one of Canada’s leading fashion retailers in a management role. Store support for loss prevention and store operational activities.Performed loss prevention audits to identify areas of risk and loss in the store. Compiled a report outlining all issues to be sent to the CEO and Board of Directors with follow up to ensure the matter had been resolved.Responsible for conducting investigations and managing information received relating to potential losses both internal and external.Organized investigations through employee tip line in order to apprehend individuals responsible for internal theft and fraud.Consistently monitored store security controls to ensure adherence to risk management protocols.Reviewed CCTV weekly against exception based reporting to identify patterns of theft through price voids/overrides and on-hand inventory counts.Analyzed exception reports to highlight potential theft and/or fraud. Show less

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  Gap Inc.

  Jun 2011 - now

  Responsible for communicating and implementing Loss Prevention strategies and creating a localized strategy within assigned location.Responsible for hiring, training, developing and supervising of 5-15 Loss Prevention agents.Responsible for investigations, operations, training and Loss Prevention budgets within assigned location.Manage vendors, physical security and contract guards within location.Develop schedules and assignments for LP Agents/Supervisors.Work with store personnel to identify inventory shortage opportunities and recommend solutions. Manager loss prevention staffing budget.Communicate daily activities to the District Loss Prevention Manager/Regional Loss Prevention Manager and Management team.Maintain customer service relationships with external partners and patrons.Work with store management on ensuring operational compliance. Show less Work with store personnel to identify inventory shortage opportunities and recommend solutions.Audit compliance to physical security standards Identify employee theft and assist with internal investigations at the direction of LPM, LPS, DLPM, and or RLPM.Recover assets and / or make safe apprehensions following company apprehension policies.Audit compliance to company operational procedures.Participate in storewide and individual sales associate meetings; deliver training and awareness initiatives on a regular basis.Create and maintain awareness by promoting available resources Participate in the on boarding process of new hires.Maintain in store complete case paperwork, and ensure completion in a timely manner.Work with management on ensuring operational compliance.Partner with management to ensure safe work environment.Train and audit compliance to store safety standards Work with distribution stores to identify theft in shipment and or off delivery truck for Canada Show less

  • Loss Prevention Manager

    Jun 2012 - now

  • Supply Chain External Investigater

    Jun 2011 - Jun 2012