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Varun Behel

Varun Behel

Customer Success Specialist

Followers of Varun Behel1000 followers
location of Varun BehelGhaziabad, Uttar Pradesh, India

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  • Timeline

  • About me

    MBA | IIM A Online | BIMTECH | IIT D | Customer Success & Client Relationships | MBB Consulting Virtual Intern

  • Education

    • Delhi Public School Ghaziabad

      -
      Business/Commerce, General

    • Birla Institute of Management Technology (BIMTECH)

      2021 - 2023
      PGDM Information Technology

      Post Graduate Diploma in Management (PGDM Online) - AASCB AccreditationBirla Institute of Management & Technology (BIMTECH)Specialization - Technology Dissertation ( 3 months ) under the supervision of the Dean of EMPI Business School

    • Great Learning

      2022 - 2022
      Certificate Financial Risk Analytics

    • PGDAV College

      -
      English honors English Literature (British and Commonwealth) A

      Activities and Societies: PGDAV College

  • Experience

    • EXL

      Jun 2015 - Jun 2016
      Customer Success Specialist

    • Barclays

      Jan 2017 - Sept 2018
      Skybranch Operations

    • Barclays

      Mar 2020 - now
      Personal & Business Banking Operations

      Business Banking Expert Support Team Core member - Barclays Colleague Experience TeamIn the capacity of a process advisor I have • Worked full time for the Business Banking Expert Support Team for BX • Driven the Ideate & Build to larger teams for the office of the Ops Management • Driven the Employee engagement and People Experience Agenda for BX Ops• Cross trained in sub queues to meet the learning objectives • Driven outcomes for the BX teams for the offices of VPs for Ideate & Build • Excelled in Business As Usual objectives for the core process • Delivered standardized and customized Ideation trainings to different teams for Personal & Business Banking Ops• Catered to KPIs of the Business Banking Expert Support Team• Delivered sessions on building digitally mature models Show less

  • Licenses & Certifications

  • Volunteer Experience

    • Research Fellow

      Issued by United Nations Environment Programme Finance Initiative (UNEP FI) on Dec 2023
      United Nations Environment Programme Finance Initiative (UNEP FI)Associated with Varun Behel