Sergio Rinaldi

Experience

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  Seat Pagine Gialle

  Nov 2007 - Jul 2011

  Statistical Multivariate Analysis and Sales reporting focus on Core business and Web services in order to monitor constantly the market development and foresee the future tendencies. Market and Sales strategies implementation in order to support and reinforce the sales force Network.

  • Business Analyst

    Jan 2009 - Jul 2011

  • Network Support Analyst

    Nov 2007 - Dec 2008
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  AizoOn Technology Consulting

  Jul 2011 - Aug 2016

  Business Intelligence Analyst

  - FCA Italy S.p.A.:Market Governance and Management in order to underline the weak points and the strong ones for each market and follow the relative growth recommending the correct sales and process actions and sharing the more profitable European best practices.Economic and statistical analysis, within the EUROPEAN CUSTOMER EXPERIENCE scenario in order to improve and reinforce the whole sales process, analyze its evolution and support the sales force network increasing the customers satisfaction.Prospects and Customers Satisfaction reporting system in order to support every commercial, business and training role with in-depth Market and Competitive Analysis, Forecasting models, Business Kpi monitoring for the FGA Incentive Program, Marketing Campaigns Measurement and Customer Claim Management.Questionnaire validation analysis, on line surveys implementation and text analysis in order to capture the customers feelings and evaluate the quality of the complete sales process, using advanced sentimental and semantic techniques.- Csi Piemonte: ETL Jobs design and implementation using SAS® DATA INTEGRATION and drawing up the documentation of the analysis process in order to facilitate the SAS® Analytic Platform change.- Competence Centre Information Management: SAS® Programming Language Tutor. Show less

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  Techedge Group

  Sept 2016 - May 2023

  - FCA Bank: Retail DWH Project Manager. - FCA Italy S.P.A.: Within Supply Chain and Mopar Departments I'm managing Governance activities related to Advanced Analytics projects: ---Planning and Project Management--- Stakeholders interview, requirement Collection, optimization and prioritization --- Functional documentation writing --- Supplier team coordination and release quality management- Stellantis N.V.: Within Business Analytics departments I'm managing Governance activities related to Connected vehicles data projects: --- Driving behaviours analysis--- Product quality and predictive maintenance analysis Show less

  • Advanced Analytics Deputy Practice Manager

    Jul 2021 - May 2023

  • Principal Consultant

    Sept 2016 - Jul 2021
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  Avvale

  May 2023 - now

  Advanced Analytics Deputy Practice Manager