Anuj Sachdeva

Experience

• 

  ICICI Bank

  Nov 2005 - May 2007

  Officer

  • Headed a customer-focused team of 5 personnel for quick resolution of requests, queries and concerns. • Successfully implemented various Quality Projects initiated by Corporate Office viz: Five S, Six Sigma, 30*30, Customer Wait Time Analysis and Channel Migration, etc.• Pivotal in handling NRI customers including the HNW portfolio.• Handled cross-selling of various products of the Bank & its allied companies like ICICI Prudential Life Insurance, ICICI Lombard General Insurance, Mutual Funds and Gold Coins, etc. Show less

• 

  HDFC Bank

  May 2007 - Apr 2009

  Portfolio Project Manager

  • Displayed excellence in closely working with transition team during the merger of Centurion Bank of Punjab and Lord Krishna bank, to implement various process flow and protocols of the respective bank• Rendered advisory services for all branch banking operational activities to core and exceptional portfolio clients.• As a part of transition team actively participated in the merger of HDFC bank and Centurion Bank of Punjab. • Assessing requirements received from Business stakeholders. Project Scoping (Agree on start point and end point and dimensions)• Project Deliverables: Design new Process and Simplify existing process• Work closely with Business Sponsors to resolve key issues. Effectively using escalation matrix to ensure delivery as per timelines.• Meditate cross functional issues faced during project execution Show less

• 

  Royal Bank of Scotland Business

  Mar 2013 - Jun 2016

  Project Manager

  • Provides project management expertise and leads key project work streams, working with the full project life cycle, following project Governance processes• Provide initiation, definition, delivery and closure of projects within agreed timescales, Cost and Quality• Governance & Documentation - Ensure proper governance is followed and all documentation prepared within timelines, reviewed by relevant stakeholders and signed off prior to Go- Live and shared with relevant stakeholders for archival and future reference in order to meet the audit requirements.• Lead the planning and implementation of project. Establish project scope, goals and deliverables• Develop full scale project plans and track all actionable to closure. Responsible for accurate and timely reporting against the project plan and budget in line with agreed Program governance• Issues, Risks & Dependencies - A. Facilitate in identification of risk , issues and dependencies , both onshore and offshore : documentation : identification of mitigants and ControlsB. Complete sign off form all stakeholders of the risk assessments undertaken • Managing projects in different business areas e.g. Retail/ Corporate/ Business/ Commercial/ Global Analytics and Technology changes, etc.Stakeholder Management• Setting expectations to ensure alignment of desired output with available project resources.• Understanding Business requirements and translating them into measurable output.• Constant interaction with support functions such as Regulatory & Operational Risk, Property, Legal, Finance, Enabling, PMO, Human Resources, representatives from business areas & functions relating to the projects across the group Show less

• 

  BT Group

  Sept 2016 - Jun 2021

  Project Management Professional

  • Working on multiple IMS (Infrastructure Management Services) projects related to BT Security portfolio. • Responsible for the delivery of high value T&T (Transition & Transformation) remote infrastructure projects.• Developing the scope of services, deliverables, cost and support• Evaluate, sometimes complex, situations using multiple sources of information. Solution may require some new planning and resource elements.• Creating project plan’s in MPP, dashboards, getting change request raised and creating power presentations regarding the milestone status tracker for the projects.• Managing the procurement process for materials and supplies.• Providing status reports to the project sponsor.• Coordinating with multi-disciplinary teams of engineers and technologists, who work in a matrix structure• Making sure the project delivers everything that the client need it to, on time and on budget. Show less

• 

  Genpact India Private Limited Delhi

  Jun 2021 - Nov 2021

  Senior Manager (Transformation / Transition Management)

  • Delivered project for international business on F&A processes - like R2R, S2P & O2C• Sole responsible for E2E delivery of project starting from initiation until closure of project life cycle • Prepare and execute the transition/migration plan for the new deals• Communicate transition/migration plan to all the stakeholders & setting up expectation with each one on project scope, timelines & cost• Published various Governance Dashboard & Stage / Toll gate report out to showcase project progress• Also handled Reverse transitions for Genpact Show less

• 

  RSA Security

  Dec 2021 - Nov 2022

  Senior Advisor, Services Project/Program Management

  • Responsible for following and executing RSA’s revenue recognition rules and policies. Works with program delivery management to coordinate and validate weekly revenue forecast.• Responsible for the delivery of multiple or highly complex project plans. Accountable for delivering projects on time, within budget and to the satisfaction of the customer and sales.• Prepares detailed project plans, strategies and project management plan for the implementation of an engagement within the standards of project management methodologies.• Defines project scope, captured in the services statement of work, by working closely with the customer and Sales to identify specific customer requirements. Requirements are categorized into a project plan detailing schedules, controls, resources, costs and daily tasks. Responsible for creating goals and milestones within a project to ensure RSA’s commitments to the customer are achieved.• Prepares, maintains and submits clear & concise activity/progress reports and time recording/management reports in accordance with published procedures. Communicates to all concerned parties project milestones, status updates, as well as any existing or potential customer escalation issues. Proactively follows escalation and change control processes. Has overall ownership of all management reports on a given engagement. Show less

• 

  Wipro

  Nov 2022 - now

  Senior Manager (Transformation / Transition Management)

  • Own an entire customer project including multiple waves / tracks of a transition and execute the project end to end (from Transitions Initiation till Closure).• Support the project as the leadership escalation point for internal / customer issues and drives governance calls / meetings for internal and customer updates. • Understand strategic business objectives of the customer and facilitate in defining project scope, goals and deliverables. • Define project tasks and resource requirements; develop detailed project plan and transition plan depending on solution complexity, priorities and deliverables. • Participate in creation and review of transition solutions for RFPs / RFIs and any other presales support as needed. Show less