Sarah McGrade

Sarah McGrade

Service Delivery Manager

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location of Sarah McGradeCanterbury, New Zealand

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  • Timeline

  • About me

    Founder at Kiwi SuperFoods

  • Education

    • University of Otago

      1988 - 1991
      Bachelor of Commerce - BCom Marketing
  • Experience

    • Logica UK

      May 1998 - Jun 2001
      Service Delivery Manager

      Logica is a large software house employing 10,000 people in over 26 different countries. Our team designed, built and maintained the market leading software solution Nexus, which was used by more than 10 UK energy suppliers to manage their complete UK Gas business life-cycle. • In charge of the client support help desk reviewing, and then prioritising the resolution of incoming IT related queries and potential bugs in our software• Project managed several new areas of functionality requested by clients. Projects usually consisted of six people for to two to three months• Recommended new system processes to clients that could improve their use of the Nexus system• Reviewed and was responsible for final sign off of all project documentation• Implemented new Quality Assurance plans and had involvement in all stages of the testing process including onsite ‘user acceptance testing’• Attended regular progress meetings on client site to address all support-related issues and possible client enhancements• Provided regular project management reporting to Logica’s Management Show less

    • Headway Systems Limited

      Feb 2002 - Jan 2012
      Software Consultant

      Headway Systems Ltd is 50% owned by the New Zealand Institute of Valuers and supplies quality software, sales data and hosting services to property professionals. • Primary liaison with clients on all new account orientated changes to the ValBiz software functionality• Specification, delivery (including testing) of all annual tax, payroll and compliance related software upgrades• Implementation and training of the accounting elements of ‘ValBiz’ to Property Valuation based practices nationwide Show less

    • NIWA

      Feb 2012 - Aug 2014
      Project Specialist

      NIWA is New Zealand’s provider of atmospheric and aquatic science and associated commercial services. My position was to implement a new financial system and processes for the Instrument Systems Group of NIWA. We implemented MYOB Exo with multiple api's to Oracle Financials. I was also responsible for managing all IS financial and administrative activities.

    • Waimakariri District Council

      Jul 2014 - Sept 2017
      Business Analyst
    • Kiwi Superfoods

      Mar 2016 - now
      Director
    • Focus Technology Group (NZ) Limited

      Oct 2017 - Jul 2022
      Software Implementation Consultant
    • Alliance Group Limited

      Aug 2022 - Sept 2023
      Business Analyst
    • ANZCO Foods

      Oct 2023 - now
      Training Specialist
  • Licenses & Certifications

    • MYOB Advanced Implementer

      MYOB
    • MYOB Advanced Payroll Certification

      MYOB
      Feb 2021