Angelo Narder

Experience

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  Siemens

  Jul 1996 - Aug 1996

  Practical Work in Strategic Planning and Medical

  • Practical work in the Strategic Planning Department in Munich. • Technical training in the Medical Group in Erlangen.• Gained an overview of manufacturing innovations and global operations.• Assisted with the preparation of strategy documents on the Spanish telecommunications industry.• Attended German language course with Inlingua School.

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  Electrical Maintenance of Lusaka Ltd

  Aug 1997 - Sept 1997

  Systems Analyst

  Summer holiday work at an electrical engineering and manufacturing company.

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  University of Newcastle Upon Tyne

  Sept 1997 - Jun 1998

  Assistant Lecturer Management School

  Taught management theory to twenty five under graduates. Classes looked at case study work, study skills, exam preparation and assessment of course work.

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  American Express

  Sept 1998 - Jun 2000

  This Direct Sales and Field Marketing position gave me responsibilities at Amex sponsored events including Silverstone Touring Car Racing and the World Golf Championships in Valderrama, Spain. I was recognised by SVPs when I built a Quality Management Database to evaluate skills. • At the call centre in Brighton, spent 3 months assessing and evaluating telephone skills of staff, the effectiveness of training given to new employees. • Presented my report to senior management.• Assisted with the Y2K project in the financial centre at Burgess Hill.• Coordinated marketing agencies and printers on Platinum Card and Blue Card marketing.• Received training on the American Express Blue Card on how to communicate with and sell to customers.

  • European Marketing Executive

    Sept 1999 - Jun 2000

  • Graduate Training Programme

    Sept 1998 - Sept 1999
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  GE Capital

  Jul 2000 - Dec 2001

  Accounts Receivable French Market

  Communicated with clients in France to follow up payments due.

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  Electrical Maintenance Lusaka Limited

  Jan 2002 - Dec 2005

  Business Development Analyst

  • Carried out costing work for the imports department and factory. • Created a pricing database which reduced human error and saved time.

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  Angelo's Emporium.

  Jan 2006 - Dec 2013

  Operations Manager

  This was a food and beverage company which I set up. It imported Italian and French delicatessen comprising 50 fresh foods, 33 dry groceries and 14 Italian wines.• Responsible for the achievement of;- sales growth from year 1 to year 3 of 138% from US$ 524,086 to US$ 725,365,- sales growth from year 3 to year 5 of 132% from US$ 725,365 to US$ 954,537.- peak annual sales turnover in year 6 of US$ 967,460.• Imported an energy drink (similar to Red Bull). Achieved sales revenue of US$ 532,012 or 91 tons of cans, over 6 years in total. Go-getter mindset and talented at identifying new opportunities and driving results.• Talented at identifying new opportunities and driving results.• Quickly established trust with supply agreements at international supermarket chains and five-star hotels; Shoprite, Pick N Pay, Spar, Hotel Intercontinental, Sun International, and Southern Sun group. Presented new food products to buyers of major accounts. Won supply contracts, negotiated terms and promotion strategies. Strategised seasonal promotions and planned product launches.• Highly effective at communications. Managed the data and administration flow with supermarkets and hotels. Some used web portals to exchange payment and claims data. All clients received month-end statements.• Proactively consulted with buyers and set up Just In Time delivery of fresh food products.• Significantly improved customer responsiveness. Coached and mentored the sales team, managed recruitment and selection.• Pragmatic problem solver and keen on improving management systems.• Project managed the setup of all IT, business systems and accounting software.• Analysed account plans, prioritised profits and controlled costs. Show less

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  Aire Property Development Ltd - APD

  Jan 2014 - Oct 2017

  Entrepreneur

  · Modernised and sold houses in Harrogate. Negotiated the purchase and sales price on properties.· Developed sales strategies relying on multi-channel and online business development. Created a company website to showcase finished homes. Used social media to generate enquiries from potential buyers.· Managed questions and objections from house buyers. Successfully progressed sales with a consultative sales approach.· Attended trade shows to develop new ideas and apply new technology. Show less

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  Electrical Maintenance Lusaka Ltd (EML)

  Oct 2017 - Oct 2021

  Consultant

  Advised a successful, private, electrical engineering and manufacturing company based overseas. Supported the management team by way of solving problems.• Implemented system improvements to reduce costs and improve efficiencies.• Advised on the purchase of firewalls, servers and computers. • Setup new email systems (Rackspace) and guaranteed uninterrupted service.• Assisted with the set-up of a new IT department.• Collaborated with teams including managers, technicians and end users. Show less

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  Platinum Stairlifts

  Oct 2018 - Feb 2019

  Account Manager UK and Italy

  · Achieved sales of £ 836,945 in 6 months. Managed my sales pipeline in NetSuite Oracle. A CRM software system used to process orders, quotations and maintain client data.· Provided professional customer service to more than 120 distributors. Ensured any problems or challenges were quickly solved to the customer’s satisfaction. · Sold a 29 metre stairlift, one of the biggest the company ever made, to a client in Italy.· Worked in a high-pressure environment. Made inbound and outbound calls. Answered technical queries, communicated production changes, assisted with warranty returns and shipped spare parts. · Developed new accounts, arranged start-up stock and scheduled training.· Provided excellent team communication in a matrix structure. Collaborated with diverse teams in credit control, production, technical support, surveyors and installers.· Telephoned end-users and booked appointments for engineers to carry out installations and services. Show less