Niquole Abram

Experience

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  Coco's Bakery

  Aug 2011 - Dec 2011

  Server

  Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.· Take orders from patrons for food or beverages.· Check with customers to ensure that they are enjoying their meals and take action to correct any problems.· Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.· Prepare checks that itemize and total meal costs and sales taxes.· Inform customers of daily specials.· Present menus to patrons and answer questions about menu items, making recommendations upon request.· Prepare tables for meals, including setting up items such as linens, silverware, and glassware.· Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee.· Fill salt, pepper, sugar, cream, condiment, and napkin containers. Show less

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  Buffalo Wild Wings

  Dec 2011 - May 2012

  Server

  · Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.· Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.· Take orders from patrons for food or beverages.· Collect payments from customers.· Check with customers to ensure that they are enjoying their meals and take action to correct any problems.· Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning.· Present menus to patrons and answer questions about menu items, making recommendations upon request. Show less

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  Maverik Inc

  Feb 2012 - Jul 2012

  Adventure Guide

  · Receive payment by cash, check, credit cards, vouchers, or automatic debits.· Issue receipts, refunds, credits, or change due to customers.· Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.· Greet customers entering establishments.· Maintain clean and orderly checkout areas.· Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.· Resolve customer complaints. Show less

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  Harbor Freight Tools

  Nov 2013 - Jan 2014

  Cashier

  Received and processed cash and credit payments for in-store purchases.Answered customers’ questions and addressed problems and complaints in person and via phone.Informed customers about all product lines and services offered by the company.

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  Tender Hearts at Home Senior Care, Inc.

  Jan 2014 - May 2014

  Caregiver

  Planned, prepared and served meals and snacks according to prescribed diets.Charted daily information on the residents such as mood changes, mobility activity, eating percentages, and daily inputs and outputs.Facilitated ADLs and assisted patients with functional mobility to increase comfort and quality of life.

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  Lifeline Ambulance

  Jun 2014 - Jun 2014

  EMT

  Provided life support services during medical emergencies on scene and en route to the hospital.Operated and maintained emergency vehicles in a safe, efficient manner while obeying all traffic laws.Interacted with patients, families, hospital staff and the general public.

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  Planet Fitness

  Aug 2014 - Aug 2015

  Member Services

  Greet members, prospective members and guests, providing exceptional customer service.Handle all front desk related activities including:Answer phones in a friendly manner and assist callers with a variety of questions.Check members into the system.New member sign-up.Take prospective members on tours.Facilitate needed updates to member’s accounts.Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.Assist in maintaining the neatness and cleanliness of the club. Show less

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  Nurses Network Inc.

  Aug 2015 - May 2016

  File Clerk

  ResponsibilitiesBackup reception area during heavy phone traffic, breaks and lunchesFile patient documents, QA CNA notes and scan into CernerMail information to clients and staffCreate documents in Excel, Word & Publisher such as phone lists and calendars for staffGrounds keeping of all living plant life inside and out of officeSpecial projects from managementAccomplishmentsCreated tutorials on how to use Word for new staff member that was struggling with the computers.Came up with a solution for a patient with dementia that kept forgetting to take his medications.Skills UsedCerner experience44wmpDesigned calendars for staffSorting patient files Alphabetically quickly and efficientlyTeach new receptionist how to work the phones and computers Show less

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  TJ Maxx

  May 2016 - Mar 2020

  Sales Associate
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  Yavapai Regional Medical Center

  May 2018 - Mar 2020

  EVS Aide
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  Big 5 Sporting Goods

  Mar 2020 - Dec 2023

  Retail Manager
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  Fitness For 10

  Aug 2021 - Dec 2023

  Personal Trainer
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  The Women in Fitness Association

  Oct 2021 - Dec 2023

  Member
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  Good 2 Go Stores

  Apr 2023 - now

  Assistant Manager