Parmod Kumar

Experience

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  Infotech Network Systems

  Jan 1997 - May 2000

  CSE
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  OA Compserve Pvt. Ltd

  Jul 2000 - Mar 2004

  Sr. Customer Support Engineer
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  Velocis Systems Private Limited

  Apr 2004 - Jul 2007

  Manager-Technical Services
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  Inflow Technologies Pvt Ltd

  Jul 2007 - Aug 2009

  Sr. Technical Consultant

  • Technical consultant for North-India region handling complete product line of Checkpoint, Ironport, Websense, Bluecoat, Radware and McAfee. The Responsibilities included Pre-Sales Activities on behalf of Channel Partners and OEMs for End Customers like Pre-sales consultancy, Product Presentation, Solution designing, Competitive Analysis, PoC and Demo, RFC compliances, Closure meetings, Conducting Sales and Technical Trainings for Partners, BOM Designing etc.

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  Dimension Data

  Sept 2009 - Jul 2018

  Sr. Technical Specialist

  • Technical professional to deliver security projects including understanding the requirement and design the solution, build HLD / LLD, scope definition, RACI definition.• Implementation of the security project including scope definition, implementation approach, timelines and schedules, design documentation, configuration building, implementing solution, As-build documentation, project team mentoring, project handover and sign off.• L3 engineering support, technical escalation handling. • Hands-on exposure on products including Firewalls (Checkpoint – MDS/VSX, Palo alto, ASA, Fortinet), IPS (Checkpoint Cloudguard, McAfee), NLB/SLB (F5, Radware) PIM (CyberArk), DDoS Protection (Arbor), Web Security (Bluecoat ProxySG/AV, Cisco WSA, Websense), Email Security (Cisco ESA) Management Products (Fortimanager, FortiAnalyzer, Checkpoint MDS/Smart Event), End point Security (McAfee ePO, AV, HIPS etc), WAF (Fortiweb, Imperva), RSA Authentication Manager (RSA) SIEM (RSA, Splunk), Anti-APT (Trend Micro), SSL VPN(Pulse Secure), Monitoring tools (OPManager) etc.• Handled large customers including BFSI (UCO Bank, J&K Bank, Dhan Lakshmi Bank, NABARD, DBS, GE Capitals, AIG, NlC, SBI Capitals, SBI Mutual Funds, etc), Government and PSU (HVPNL, GAIL, CLP, IOCL, BPCL, HAL, IREDA), Service Providers (Bharti Airtel, Aircel, Uninor, Idea Cellular), BPO/KPO (EXL Services, Quatrro, Genpact), and Enterprises (Global foundries, Amway India, Birlasoft, Nestle, NSN, Ranbaxy, Tech Mahindra, , Crownbeer, Cognizent, Godfrey Philips, Crown Beer (AbInBev), Honda Siel, HT Media, Interglobe Technologies, KPMG, SMS India, Anand Group etc.) Show less

• 

  Accenture

  Jul 2018 - now

  • Tower lead for Network and Security, supporting critical Airlines business. Accountable for the entire service delivery, quality for Network Infrastructure services, Architecture & engineering to Implementation & support, set strategic direction, lead and mentor staff. • Accountable for end-to-end service delivery quality, performance, productivity, changeability, staffing decisions and mentoring staff. Empaneled to take final interview to hire the staff.• Heading the team of 30+ highly skilled people including SMEs and architects, Shift leads, L3/L2 Engineers and ATS/monitoring engineers.• Initiated and delivered multiple projects including ORA (Operation readiness assessment), SRE (Site reliability engineering), TLM (Technology life-cycle management) for stability and reliability of data centers and Journey to Cloud (J2C) migration from on-prim to Azure cloud, Automation and Documentation.• Role of Recovery lead in P1/P2 outages, PIR and RCA Approver. • Leading the network-security operations to mitigate internal and external vulnerabilities, Checkpoint MDS/VSX/Cloudguard management, Patching, Firewall Auditing, NCM, Certificate management etc.• Vendor Escalation and Management, License / Support Renewals and procurement.• Lead the Data center migration and lower environment build. Show less

  • Managed Security Services - Delivery Lead

    Jun 2022 - now

  • Program and Project Management - Manager (Network & Security Infra)

    Jul 2018 - Jun 2022