Mohammed Basith P M

Experience

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  Infosearch BPO Services Pvt Ltd

  Jun 2019 - Jan 2019

  Call Center Executive

  ROLES AND RESPONSIBILITIES:• Verifying and Correcting the Data of the Medical practitioner’s with the practice about their current location, specialty and address of the various practice in which they own.• Conversing with the Medical Representative on the acceptance and non-acceptance of the Insurance.• Maintain records of the conversations with the client and analyze the data.• Identify the needs of the clients, resolve issues, and provide solutions.• Meet personal/team qualitative and quantitative targets.• Ability to multi-task set Priorities and manages time effectively. Exibir menos

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  Star Health and Allied Insurance Co. Ltd

  Mar 2021 - Jan 2023

  Health Insurance Underwriter

  ROLES AND RESPONSIBILITIES:• Evaluating information about the potential client (i.e., age, marital status, medical history, etc.)• Using underwriting technical skills to evaluating the risk profile of the potential client.• Deciding whether or not insurance coverage should be offered to an individual.• Calculating costs to provide coverage and establish the pricing for the premium.• Developing solutions to reduce the risk of paying future insurance claims.• Analysing actuarial tables, which is the data provided by actuaries.• Working out and providing the MIS Report to the Area Manager for the perusal of the Target achieved Data. • Interacting and Building Relationship with the Brokers and Agents for the sale of health Insurance products.• Providing required quote for the direct customers as well as for the brokers to satisfy their needs.•Manual Testing the New Features or Module of the TCS Bancs Underwriting Software as a end user with coordinating with TCS Team. Exibir menos

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  Distributed Software Solutions Pte Ltd

  Nov 2023 - now

  Quality Consultant

  Roles and Responsibilities:1. Test Planning and Strategy: - Develop comprehensive test plans, outlining the scope, objectives, resources, and schedule for testing activities. - Define testing strategies based on project requirements and timelines.2. Test Case Design and Execution: - Create detailed and effective test cases that align with project specifications and user requirements. - Execute test cases, ensuring thorough coverage of functional and non-functional aspects of the software.3. Defect Identification and Reporting: - Conduct rigorous testing to identify and document software defects, providing clear and detailed defect reports. - Collaborate with development teams to facilitate the resolution of identified issues.4. Collaboration and Communication: - Work closely with cross-functional teams, including developers, product managers, and business analysts, to ensure a unified approach to quality assurance. - Communicate test progress, results, and any potential risks to stakeholders in a clear and timely manner.5. Continuous Improvement: - Proactively identify opportunities for process improvement and contribute to the enhancement of testing methodologies. - Stay updated on industry best practices, emerging technologies, and advancements in software testing.6. Agile Methodologies: - Adapt testing processes to Agile methodologies, actively participating in sprint planning, review meetings, and retrospectives.7. Quality Advocacy: - Act as an advocate for quality throughout the software development life cycle, ensuring that quality standards are maintained at each stage.8. Documentation: - Maintain accurate and up-to-date documentation of test cases, test results, and testing processes. Exibir menos