Ajendra Adhikari

Experience

• 

  TANISHQ

  -

  ASST. STORE MANAGER
• 

  Tanishq Showroom

  Sept 2014 - Feb 2025

  Assistant Manager

  1.Responsible for handling customer complaints & queries.2.Handles online training for team to ensure that customer service is at its best.3.Efficiently handling a team of 10 people to perfection, focused on customer satisfaction by running smooth operations.4.Increasing brand awareness by actively doing marketing activities.5.Set up and manage the operations at the store.6.To make sure that staff is well groomed.7.Reducing unnecessary expenses.8.Giving requirements for the stocks on timely basis.9.Taking briefing daily so as to discuss stats of the store.10.Ensuring that fresh arrivals are displayed at the window with theme.11.Following the SOPS of the company.12.Doing market study on timely basis.13.Update the customer feedback & Kaizen on portal.14.To insure the store securities.15.To provide the banking facilities to the employees.16.To check the non Tanishq Gold and treat with company policies. Show less

• 

  RELIANCE GEMS AND JEWELS LIMITED

  Jun 2019 - now

  Store Manager

   Responsible for managing 2400 Sq. ft. (Retail area) showroom. Efficiently handling a team of 22 people to perfection. Managing 30 Cr. Inventory & store profitability. Giving requirements for the stocks on timely basis. Following the SOPS of the company. Increasing brand awareness by actively doing marketing activities. Responsibility of staff recruitment & full fill the job need.  Appreciation for developing local Kumauni Jewellery ever. (Reliance)  40% Diamond contribution store in territory. (Reliance) Highest GSS scheme enrollment store in region. (Reliance) Got A* ranking from last three years. (Reliance) Winner of impression 2018 in a manager category North-2 (Dec, 2018). (Tanishq) Certificate of Best Learning Champion in North -2 (Tanishq) Team Member of No.1 rank showroom in pan India (2013). (Tanishq) Winner of GOLDEN HARVEST SCHEME CHAMP (2013). (Tanishq) Winner of Sale champ in December 2016 all over India. (Tanishq) Certificate of appreciation for outstanding performance in sales and GHS (Tanishq) Show less