
Jordon Ho
Sales And Marketing Intern

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About me
Head of TechOps @ DiMuto
Education

Ngee Ann Polytechnic
2013 - 2015Diploma Information Technology
University at Buffalo
2017 - 2020Bachelor of Arts - BA PSYCHOLOGY
Experience

Vanitee
Jun 2014 - Aug 2014Sales And Marketing Intern
GoBear
Jan 2019 - Aug 2019Conduct user interviews, user research, creating a website to test for engagement through google analytics and hotjar. Experimented with chatbot to facilitate the flow of customer's inquiries. Maintain and update site and product content. Deliver reports on the site analytics and campaigns.
User Experience Researcher Intern
Jun 2019 - Aug 2019Product Managment Intern
Jan 2019 - Jun 2019

Sleek
Jul 2020 - Mar 2022Collaborated across cross functional team with design, engineering and stakeholders to deliver the redesign of SleekSign platform to be more customer orientated.Created strategy to increase the stability of the platform and rolling out competitive features. Increased growth of month on month active users by 10%Formalised high-fidelity prototypes, lead through discovery sessions with user interviews and user acceptance testing.Building out a product roadmap and backlog, managing sprints, wrote specification and development processesContributed and drove go to market strategy with marketing team. Show less
Product Manager
Jul 2021 - Mar 2022Product Management Trainee
Jul 2020 - Jul 2021

MORNING
Mar 2022 - Sept 2023Product ManagerRolled out Australia and United Kingdom commerce stores with end to end integration with fulfilment centres.Worked closely with operation teams to develop and implement processes to mitigate risks and smoothen experiences for customers.

DiMuto
Jan 2024 - nowBuilding a traceable agriculture trade future
Head of Technical Operations
May 2024 - nowProduct Manager
Jan 2024 - now
Licenses & Certifications
- View certificate

Reforge Growth series
ReforgeMay 2023 - View certificate

Certified Scrum Product Owner (CSPO)
AgileAsiaDec 2021
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